Questions & Answers
- Model:
- 27-cr0054/7G9S2AA#ABA
- |
- SKU:
- 6538896
Highly rated by customers for: Screen Size, Ease of use, Speed
$1,129.99Your price for this item is $1,129.99
Page Showing 101-120 of 236 questions
Q: QuestionWhat size is the ethernet card in this model...will it support a 2 gig internet speed.
Asked by RexB.
- A:Answer Rex, thank you for your question about this HP all-in-one desktop computer! The ethernet card is a part of the system board and it supports up to 1Gbps speed. One of the USB-A ports and both of the USB-C ports have a 5Gbps signaling rate if you need to purchase an adapter that supports the 2Gbps speed.
Answered by HP Team

Q: QuestionIf I buy an open box computer is there any warranty coverage?
Asked by RodP.
- A:Answer Thank you for your question about this HP all-in-one desktop! Yes it has the HP factory warranty. Check with a Best Buy associate for more details.
Answered by HP Team

Q: Questiondoes this computer come with macfee internet protection
Asked by leanita.
- A:Answer Yes
Answered by HughN
Q: QuestionIs this computer compatable with a HP Smart Tank 5000 printer.?
Asked by brodee.
- A:Answer Thanks for your question. The HP Smart Tank 5000 printer is compatible with this HP All-in-One.
Answered by HP Team

Q: Questiondoes this have a backlit keyboard
Asked by pj4560.
- A:Answer Thank you for your question about this HP all-in-one desktop! The included keyboard is not backlit. However, Best Buy sells a variety of backlit keyboards in the store.
Answered by HP Team

Q: QuestionI am missing the pin that holds my monitor on the mount. Can I purchase a pin for this
Asked by Jeanmich.
- A:Answer Thank you for reaching out. Please contact HP Support for assistance with parts for the stand.
Answered by HP Team

Q: QuestionTrying to find out what, if any, anti-virus protection I have. Also I would like the details on pricing and expiration date.
Asked by Anonymous.
- A:Answer Thank you for the question. If you're referring specifically to the HP 27-cr0054 All-in-One desktop PC, it has Microsoft Defender built into Windows 11, no charge, no expiration date. McAfee has included a free 30-day trial of McAfee Online protection, which you can activate when setting up the computer. Pricing for ongoing protection after the trial is available on their website. For any Windows computer, check what virus protection is active on your PC by clicking the start menu and typing "Windows Security" in the search bar.
Answered by HP Team

Q: QuestionCan I have web root security instead of norton
Asked by Virg.
- A:Answer Thank you for your question about the 27-cr0054. You can install whichever anti-virus you would like.
Answered by HP Team

Q: Questionis there a wi-fi switch to turn on wi-fi, screen is locked on no ethernet 2
Asked by tallho.
- A:Answer Thank you for the question. You can adjust Wi-Fi in settings>network and internet.
Answered by HP Team

Q: Questionhow to activate keyboard and mouse with new MSI computer
Asked by Anonymous.
- A:Answer Thank you for asking. The mouse and keyboard included with the HP 27-cr0054 are "plug and play". Once you've installed the batteries, switched the devices on and connected the USB receiver, you can begin using both.
Answered by HP Team

Q: Questionis it easy to hook up to a printer
Asked by mike.
- A:Answer I had no problem and I have a very old Epson printerl
Answered by ReneeS
Q: QuestionHow quiet is this computer?
Asked by Thump826.
- A:Answer It's silent. If the is a dan i can't hear it
Answered by GaryP
Q: Questionhow do you install music on this computer
Asked by rickw.
- A:Answer Thank you for the question. you can add music in several ways: copy MP3 or other audio files from a USB flash drive, external drive, or phone; download from online stores, or use streaming services.
Answered by HP Team

Q: QuestionAre there screw outlets on the back so this all in one can be attached to an aftermarket computer stand?
Asked by XSLAMMINDOORSX.
- A:Answer Hello! Thank you for your question on the HP 27" Touch-Screen All-in-One (model 7G9S2AA). This model does not have the appropriate mounting points to be utilized with external brackets or stands.
Answered by HP Team

Q: QuestionCan external monitors be added to have a 2 or 3 monitor display set?
Asked by Lean.
- A:Answer Hello and thank you for asking. The HP 27-cr0054 All-in-One computer can support one additional monitor through the built-in HDMI 2.0 port.
Answered by HP Team

Q: QuestionIs a Remote hub to connect the ports available?
Asked by Anonymous.
- A:Answer Thank you for asking. There are several USB hubs that will connect to expand ports, connect video via HDMI, and Ethernet if you need a wired connection. Please reach out to your local Best Buy for assistance with hubs that will meet your needs.
Answered by HP Team

Q: Questionhow many usb ports does this computer have ?
Asked by angel.
- A:Answer Thank you for your question. The 27-cr0054 All-in-One Computer has 2 USB 2.0 Type-A, 1 USB Type-C 5Gbps signaling rate and 2 USB Type-A 5Gbps signaling rate.
Answered by HP Team

Q: QuestionDoes it work only with 110 v?
Asked by Renato.
- A:Answer Renato, thank you for your quesiton about this HP computer! The power supply that comes with it is 110v. You would need to purchase the respective power supply for this in the country where you plan to use it.
Answered by HP Team

Q: Questioncan it write a cd /dvd
Asked by Anonymous.
- A:Answer No, there is not a CD/DVD player in this system
Answered by PegB
Q: QuestionInstead of the wireless keyboard, can I use a wire keyboard and mouse?
Asked by Moe.
- A:Answer Moe, thank you for your question about keyboard and mouse compatibility with this HP desktop! You can use any keyboard and mouse with this, even ones that are wired.
Answered by HP Team

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