Questions & Answers

Q: QuestionCan a manual on this cp be obtainted

Asked 3 months ago by Anonymous.

• A:Answer If you want a manual, you just need to go to the HP website and download it to your computer.

  Answered 2 months ago by ChrisFromEncinitasVerified Purchase

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Q: QuestionDoes this computer package come with PC Mover?

Asked 3 months ago by HoneyBee123.

• A:Answer I had to look up to see what a PCmover is (software from Laplink that automatically transfers applications, files, settings, and user profiles from an old computer to a new one). Since I'm a Best Buy Total Tech member, they will transfer data from your old to your new computer at no charge. You just need to bring in your old computer and new one and they'll take care of the data transfer.

  Answered 2 months ago by ChrisFromEncinitasVerified Purchase

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Q: Questiondoes it come with excel

Asked 3 months ago by Anonymous.

• A:Answer The standard free trial for Microsoft Office on a new computer is 30 days, which requires signing up for a Microsoft 365 subscription and providing a payment method. The trial gives you full access to Microsoft 365 apps like Word, Excel, and PowerPoint for one month. To avoid being charged, you must cancel the subscription before the 30-day trial period ends.

  Answered 2 months ago by ChrisFromEncinitasVerified Purchase

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Q: QuestionDoes this entirely take the place of my screen, keyboard, and tower?

Asked 3 months ago by Pdabble.

• A:Answer The HP all-in-one has a screen and eliminates the need for a tower. It also includes a keyboard and mouse.

  Answered 2 months ago by ChrisFromEncinitasVerified Purchase

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Q: QuestionDoes this computer have Microsoft word and excel?

Asked 3 months ago by Suej.

• A:Answer Yes with subscription.

  Answered 3 months ago by KrystalRVerified Purchase

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Q: QuestionCan I use multiple monitors with this computer

Asked 3 months ago by Anonomous.

• A:Answer Yes.

  Answered 3 months ago by KrystalRVerified Purchase

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Q: QuestionDoes it come with word and excel?

Asked 3 months ago by Sefleming.

• A:Answer New computers typically do not come with a full, paid version of Microsoft Office, but they often include a pre-installed free trial version of Microsoft 365. This trial requires you to purchase a full license to continue using the software after the trial period ends. Some manufacturers may also bundle a yearly subscription or a specific version of Office as an added cost.

  Answered 2 months ago by ChrisFromEncinitasVerified Purchase

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Q: Questioni have 365 already, what do I do to transfer it to my new computer and also, how do I move my files pictures etc from old computer to new computer?

Asked 3 months ago by MartyMar1.

Q: QuestionDo i have to have something special to use a desk mount or does it come with the option in the box

Asked 3 months ago by Help.

Q: QuestionWHAT IS THE OUTSIDE DEMENTIONS, MODEL 27-CR005

Asked 3 months ago by Anonymous.

Q: QuestionI bought the hp 27 in ,2 weeks ago and the mouse is not working, I need a usb ?

Asked 4 months ago by Anonymous.

Q: QuestionHow do you know which usb a port is 3.1

Asked 4 months ago by Larry.

Q: QuestionIs this computer easy to get my information transferred from my old computer to the new one?

Asked 4 months ago by HoneyBee123.

Q: QuestionDoes this have a dvd drive?

Asked 4 months ago by Intrepid.

• A:Answer No, no external drives

  Answered 4 months ago by PaulOVerified Purchase

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Q: QuestionCan this computer be mounted to a well like tvs can?

Asked 4 months ago by YoucancallmeAL.

• A:Answer It sits on an adjustable height pole support. I don't think a wall mount would work, maybe a high shelf would work for you.

  Answered 4 months ago by PaulOVerified Purchase

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Q: QuestionDoes this computer operate with Windows 10 or 11?

Asked 4 months ago by Mary.

• A:Answer Windows 11 is included.

  Answered 4 months ago by PaulOVerified Purchase

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Q: Questiondoes the monitor swivel back and forth

Asked 4 months ago by Glenn.

• A:Answer Yes and also pivots up and down.

  Answered 4 months ago by PaulOVerified Purchase

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Q: QuestionDoes this computer have windows 11 installed ?

Asked 4 months ago by Anonymous.

• A:Answer YES

  Answered 4 months ago by PaulOVerified Purchase

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Q: QuestionDoes this computer have a CD drive?

Asked 5 months ago by Mick.

• A:Answer NO, no external drives

  Answered 4 months ago by PaulOVerified Purchase

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