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Hello and thank you for your question. HP Warranty decisions are determined by HP Technical Support. The HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the manufacturer, for the duration specified on the product description page. Please refer to the HP website for an extensive description of your limited warranty entitlements. HP may offer 90 days of Complimentary Limited Technical Support by phone without a fee. Thereafter, there may be an additional service fee for HP phone support while other support methods—including chat, HP Support website, or by contacting (retailer)—are available without charge during the whole duration of this HP Limited Warranty. For the Best Buy return policy, I would contact your local Best Buy for information regarding the policy on damaged or malfunctioning products.
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