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Customer Ratings & Reviews

Your price for this item is $547.99

Customer reviews

Rating 3.8 out of 5 stars with 12 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Beautiful, Portable, Sharp camera

    Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is too beautiful!! I can use anywhere, the HP laptop. modern, elegant and portable design. I'm in love!! The battery lasts a long time. I have done all my work with this laptop !! The camera has an optimal resolution, sharp ! Super light, I carry it in my bag without feeling the weight. At home, in the office, on the beach, I can use this laptop everywhere !! He is perfect!! I strongly recommend !!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to purchase this computer based on the limited number of reviews, but I'm glad I did. I'm using it for cyber school and it's working perfectly and looks brand new. It has amazing, better than expected, battery life and runs fast. Great purchase! The only gripe I have is one of the specs was inaccurate - that didn't matter in the long run, so I kept it. I'd purchase from Joy Systems again.

    I would recommend this to a friend
  • Cons mentioned:
    Glitches, Refurbished

    Rated 1 out of 5 stars

    Broke down on 12th day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs are good, but refurbished unit at this price, I thought would not be that bad. But unit started having glitches with screen blacking out on 12 th day. Luckily I had 2 days to return it back, so that's what I would be doing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well refurbishing, looks brand new and was very secure, as well as arriving extremely quick, but I'm a bit sad there isn't a disc port on the computer, but does what I need it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Refurbished Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned it for over 6 months now and have no issues with my purchase! This computer is worth every penny for what the specs are. The battery life to me is poor, but I keep mine plug in so I don't care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Complaints

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came in great physical condition props to Joystems, Thank You! The products performance is true to its description. If you are trying to purchase great quality refurbished laptops i recommend Joystems.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 5 out of 5 stars

    Excellent specs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent product, excellent specs. I had to retun it because of a bump on the back cover of that one particular laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast shipping

    Rated 5 out of 5 stars

    Super deal for what I needed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed. Works fine. Shipping was ahead of schedule. Quick and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fast shipping

    Rated 5 out of 5 stars

    I Recommend this item!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast shipping and the refurb looks/feels brand new.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Miss represented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Questions stated this was Windows 10 Pro, but it's actually Windows 11. This does not suite my needs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor purchase choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work after 1 month. Very dissatisfied with purchase

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Glitches

    Rated 4 out of 5 stars

    Practical Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, it compares to the of a brand new computer. However, it does have a tendency of glitching (it had a crazy long startup time) and being a bit slow at times, as well as having a pretty short battery life. Overall, it does what it says it does, so you overlook those flaws, it could be a great computer for you.

    I would recommend this to a friend
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