“my dvd/cd door doesn't open when pushed or there isn't a button to push it open. I know there is a dvd slot, but no way to open it. This is a brand new computer.”
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Hello. Thanks for your question. There is a tiny button on the door of the CD/DVD drive. When you press that button, the CD/DVD drive will open. If you need further assistance, visit https://support.hp.com
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