Questions & Answers

Name: HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver
Brand: HP
SKU: 6502186
Price: 259.99 USD
Rating: 4.7 (940 reviews)

HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver

Model:: 17-cr0013dx; |
SKU:: 6502186

User rating, 4.7 out of 5 stars with 940 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 21-40 of 131 questions

Ask a Question

QuestionHow do you charge the battery? Is there a power cord that comes with it?
Asked 3 years ago by Ruth.
- Answer This Envy laptop is charged with the included 65 W USB Type-C® power adapter.
  Answered 3 years ago by HP Team
  Answer this question
QuestionWould this be a good laptop for photo editing using adobe photo shop and Lightroom?
Asked 3 years ago by Rbroad.
- Answer This model will work great for Adobe Lightroom and Photoshop.
  Answered 3 years ago by HP Team
  Answer this question
QuestionIS THE MONITOR MATTE OR GLOSSY?
Asked 3 years ago by 83EDWARDS.
- Answer Matte finish
  Answered 3 years ago by NativeTexan
  Answer this question
Questionmicrophone built in or do I need to add headphones?
Asked 3 years ago by kc.
- Answer This has a mic built in! I have used it to make video calls several times. Love this laptop!
  Answered 3 years ago by Christina
  Answer this question
QuestionDoes this laptop have a SD card reader?
Asked 3 years ago by Luck10.
- Answer Yes, it has an SD card reader on the right side of the computer.
  Answered 3 years ago by HP Team
  Answer this question
QuestionHow many threads?
Asked 3 years ago by Anonymous.
- Answer Thank you for the question. The HP Envy 17-cr0013dx laptop has an Intel® Core™ i7-1260P that has 12 cores (4 performance cores and 8 efficiency cores) and 16 threads.
  Answered 3 years ago by HP Team
  Answer this question
QuestionI am comparing two HP laptops. One says The operating system is Windows 11 Home in S mode and can only download and run apps that are in the Windows Store. Will this one download and run apps from other places? Thank you.
Asked 3 years ago by Den.
- Answer Hi Den, thank you for the question. The Envy 17-cr0013dx has Windows 11 Home, and you can download files from any origin using any browser. (Note that a laptop with Windows 11 in S Mode can do the same thing if converted out of S Mode. That is a free and simple operation, but not reversible).
  Answered 3 years ago by HP Team
  Answer this question
QuestionWhat is the resolution of the screen for streaming? Is it 4K or does it have the ability to stream 4K?
Asked 3 years ago by Hourdrive98.
- Answer The screen resolution is 1920x1080p which can be seen on the Best Buy website under by clicking on Overview or Specifications. It is capable of streaming 4K content and if you were to watch YouTube, you can change the setting to 4K to upscale the image quality, but there is not a way to view it 4K with this device without using an adapter that connects to one of the Thunderbolt 4 ports to a 4K screen.
  Answered 3 years ago by HP Team
  Answer this question
QuestionCan I get Windows 10 with this instead of Win 11 as standard operating system?
Asked 3 years ago by Anonymous.
- Answer Thank you for the question. Windows 11 the operating system for our new PCs. It has security enhancements not present with Windows 10. Apologies, this laptop cannot be purchased with Windows 10.
  Answered 3 years ago by HP Team
  Answer this question
QuestionDoes the "Caps Lock" key display a light — on the key, itself — when "Caps Lock" is "on"?
Asked 3 years ago by Hurricane6.
- Answer Yes, this Envy laptop does have a light on the caps lock button to indicate that the caps are on.
  Answered 3 years ago by HP Team
  Answer this question
Questioncan i hook this up through bluetooth to my pc as an extra monitor?
Asked 3 years ago by LSDS02.
- Answer Hello. Thanks for your question. This is an HP Envy laptop that cannot be used as a monitor. If you want to connect another monitor to your desktop (tower) computer, we recommend looking at a monitor that has the video ports, i.e. HDMI, that is on the computer.
  Answered 3 years ago by HP Team
  Answer this question
QuestionWhat is the capacity of the battery in Whrs?
Asked 3 years ago by Customer.
- Answer Thank you for the question. The battery in the Envy 17-cr0013dx is indicated as 55 Wh.
  Answered 3 years ago by HP Team
  Answer this question
QuestionWhat is the power limit of the processor?
Asked 3 years ago by Customer.
- Answer The TDP on the processor in this computer is 28 watts.
  Answered 3 years ago by HP Team
  Answer this question
QuestionCan you tell me the information for the motherboard of my laptop? It’s the 17.3 HP Envy. Apparently I need a new one and need to see about how much that would cost.
Asked 1 year ago by Heather.
- Answer Geek Squa are the ones that told me I need a new motherboard. I just need to know what I need to order to ensure I get the right one. My sister can install.
  Answered 1 year ago by Anonymous
  Answer this question
QuestionIs the keyboard detachable?
Asked 1 year ago by KyRain.
- Answer No
  Answered 1 year ago by LoriC
  Answer this question
Questioncan i have it shipped ?
Asked 2 years ago by gary.
- Answer We recommend reaching out to the Best Buy customer service team for further assistance
  Answered 2 years ago by HP Team
  Answer this question
QuestionIs this laptop available anywhere?
Asked 2 years ago by Andi.
- Answer Thank you for the question. Yes, it's currently available at Best Buy. Please reach out to your local Best Buy store for assistance with an order if necessary.
  Answered 2 years ago by HP Team
  Answer this question
QuestionIs this laptop a S Mode PC
Asked 2 years ago by GregariousLady.
- Answer Hello. Thanks for your question. This HP Envy laptop comes with Windows 11 Home preinstalled.
  Answered 2 years ago by HP Team
  Answer this question
Questionhow can i find my lapotop if it was stolen
Asked 2 years ago by dangit.
- Answer Thank you for the question. Microsoft and Google have tools to find or disable the lost device. These tools will require that the laptop is powered on while you're endeavoring to find it. In Windows 11, you can create the settings when setting up the PC and signing in to your Microsoft account.
  Answered 2 years ago by HP Team
  Answer this question
QuestionWhere is the power on/orr button? I cannot way with enough horror putting the power button in the top row of key. Please stop that, HP, or after a long life of using HP, I shall have to switch. So is the power button somewhere else or in the top row?
Asked 2 years ago by Sunny.
- Answer It is along the top row in between the camera off and delete keys on the keyboard. Right above the backspace. If you need further assistance finding it, you can contact HP Support by calling 1-800-474-6836.
  Answered 2 years ago by HP Team
  Answer this question

Showing 21-40 of 131 questions

previous Page
1
2
3
4
5
6
More Pages available
next Page

Questions & Answers

HP - Envy 17.3" Laptop - Intel Core i7 - 12GB Memory - 512GB SSD - Natural Silver

Q: QuestionHow do you charge the battery? Is there a power cord that comes with it?

Q: QuestionWould this be a good laptop for photo editing using adobe photo shop and Lightroom?

Q: QuestionIS THE MONITOR MATTE OR GLOSSY?

Q: Questionmicrophone built in or do I need to add headphones?

Q: QuestionDoes this laptop have a SD card reader?

Q: QuestionHow many threads?

Q: QuestionI am comparing two HP laptops. One says The operating system is Windows 11 Home in S mode and can only download and run apps that are in the Windows Store. Will this one download and run apps from other places? Thank you.

Q: QuestionWhat is the resolution of the screen for streaming? Is it 4K or does it have the ability to stream 4K?

Q: QuestionCan I get Windows 10 with this instead of Win 11 as standard operating system?

Q: QuestionDoes the "Caps Lock" key display a light — on the key, itself — when "Caps Lock" is "on"?

Q: Questioncan i hook this up through bluetooth to my pc as an extra monitor?

Q: QuestionWhat is the capacity of the battery in Whrs?

Q: QuestionWhat is the power limit of the processor?

Q: QuestionCan you tell me the information for the motherboard of my laptop? It’s the 17.3 HP Envy. Apparently I need a new one and need to see about how much that would cost.

Q: QuestionIs the keyboard detachable?

Q: Questioncan i have it shipped ?

Q: QuestionIs this laptop available anywhere?

Q: QuestionIs this laptop a S Mode PC

Q: Questionhow can i find my lapotop if it was stolen

Q: QuestionWhere is the power on/orr button? I cannot way with enough horror putting the power button in the top row of key. Please stop that, HP, or after a long life of using HP, I shall have to switch. So is the power button somewhere else or in the top row?

QuestionHow do you charge the battery? Is there a power cord that comes with it?

QuestionWould this be a good laptop for photo editing using adobe photo shop and Lightroom?

QuestionIS THE MONITOR MATTE OR GLOSSY?

Questionmicrophone built in or do I need to add headphones?

QuestionDoes this laptop have a SD card reader?

QuestionHow many threads?

QuestionI am comparing two HP laptops. One says The operating system is Windows 11 Home in S mode and can only download and run apps that are in the Windows Store. Will this one download and run apps from other places? Thank you.

QuestionWhat is the resolution of the screen for streaming? Is it 4K or does it have the ability to stream 4K?

QuestionCan I get Windows 10 with this instead of Win 11 as standard operating system?

QuestionDoes the "Caps Lock" key display a light — on the key, itself — when "Caps Lock" is "on"?

Questioncan i hook this up through bluetooth to my pc as an extra monitor?

QuestionWhat is the capacity of the battery in Whrs?

QuestionWhat is the power limit of the processor?

QuestionCan you tell me the information for the motherboard of my laptop? It’s the 17.3 HP Envy. Apparently I need a new one and need to see about how much that would cost.

QuestionIs the keyboard detachable?

Questioncan i have it shipped ?

QuestionIs this laptop available anywhere?

QuestionIs this laptop a S Mode PC

Questionhow can i find my lapotop if it was stolen

QuestionWhere is the power on/orr button? I cannot way with enough horror putting the power button in the top row of key. Please stop that, HP, or after a long life of using HP, I shall have to switch. So is the power button somewhere else or in the top row?