Questions & Answers

Name: HP - ENVY 2-in-1 13.3" Touch-Screen Laptop - Intel Evo Platform - Core i7 - 8GB Memory - 512GB SSD - Natural Silver
Brand: HP
SKU: 6505903
Price: 216.99 USD
Rating: 4.6 (625 reviews)

HP - ENVY 2-in-1 13.3" Touch-Screen Laptop - Intel Evo Platform - Core i7 - 8GB Memory - 512GB SSD - Natural Silver

Model:: 13-bf0013dx; |
SKU:: 6505903

User rating, 4.6 out of 5 stars with 625 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 81-100 of 109 questions

Ask a Question

Questionis this laptop meets the system requirements of examplify/examsoft software? if not, what other hp laptop 13.3 inch I can use?
Asked 3 years ago by dice.
- Answer Thank you for your question! As system requirements for software constantly change, we are unable to answer questions about Examplify/ExamSoft software compatibility. What is compatible today may not be in a few months. Please check the Examplify/ExamSoft's website for the most current system recommendations!
  Answered 2 years ago by HP Team
  Answer this question
QuestionHi! So I've seen in answers from the HP Team that this does work with the Microsoft Pen Protocol, but I was wondering, does anyone know which version of MPP it is? If not, I understand. Thanks in advance!
Asked 3 years ago by dobk.
- Answer is it included in the box?
  Answered 3 years ago by Anonymous
  Answer this question
QuestionWhat models of active stylus pens can be used with the HP Envy 13-bf0013dx?
Asked 3 years ago by HPUser999.
- Answer Any of the active styli that supports the Microsoft Pen Protocol (MPP) will work. The HP Pen and the HP Tilt pen would be excellent choices.
  Answered 3 years ago by HP Team
  Answer this question
QuestionThere were different answers to the same question. What is it then: is the RAM upgradeable? Is there a free(if any) SODIMM slot.
Asked 3 years ago by Anonymous.
- Answer Thank you for the question. Note that as configured, this HP Envy laptop is built to meet the requirements of the Intel Evo platform. Laptops with the Evo badge offer the ideal combination of performance, consistent responsiveness, and long-lasting battery, in a small package. The RAM is onboard, but you could upgrade with the proper tools and expertise. HP recommends upgrades be performed by IT professionals or self-maintainers only.
  Answered 3 years ago by HP Team
  Answer this question
QuestionIs there a protective case that we can purchase to put on this laptop?
Asked 3 years ago by Cathleen.
- Answer I'm not aware of any hard cases that will fit the specific design of this laptop.
  Answered 3 years ago by HP Team
  Answer this question
QuestionHi...What year was this laptop model made?
Asked 3 years ago by Kerry.
- Answer 2022
  Answered 3 years ago by Zack
  Answer this question
QuestionHow does the webcam in the 2022 model compare to the 2021 model? Also, is the 2022 version available with OLED?
Asked 3 years ago by Guest314159265359897932384.
- Answer Unlike cars, computers don't have specific model years, but this computer has a 5 megapixel IR camera, so it's quite good. None of the current Envy models have an OLED screen
  Answered 3 years ago by HP Team
  Answer this question
QuestionWhat is the battery life?
Asked 3 years ago by FSG.
- Answer The battery life in "mixed use" is rated at up to 17 hours and 30 minutes.
  Answered 3 years ago by HP Team
  Answer this question
QuestionCan this do adobe photo shop and 3d renderings?
Asked 3 years ago by Peso.
- Answer Thank you for your question! As system requirements for Adobe Photoshop constantly change, we are unable to answer questions about software compatibility. What is compatible today may not be in a few months. Please check the Adobe's website for the most current system recommendations!
  Answered 3 years ago by HP Team
  Answer this question
QuestionIs set up and old computer data transfer available?
Asked 3 years ago by Bill.
- Answer Thank you for the question. Yes, transfer of files from an old unit to a new unit is simple, via cable or by using the cloud. Note that programs will need to be re-acquired, but files generated from those programs will be transferred.
  Answered 2 years ago by HP Team
  Answer this question
QuestionI have three questions: If I buy this laptop here in the US and move to India, what warranty coverage will I get? I don't see this model on any other website, including official HP website? What is the reason? Does this laptop really have 12th Gen i7?
Asked 3 years ago by Adnan.
- Answer Hi Adnan, thank you for the question. Yes, the Envy 13-bf0013dx laptop has a 12th generation processor (Intel® Core™ i7-1250U - the "12" in 1250 indicates it's 12th gen). Regarding HP's global warranty: it covers HP products at the level of standard warranty offered in the country in which it is used. For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B). Certain model numbers are indicative of the sales channel (retailer). Search for specifications instead of model numbers to get the best results.
  Answered 3 years ago by HP Team
  Answer this question
QuestionWhat is the color gamut of the display?
Asked 3 years ago by laptopFan.
- Answer Hello. Thanks for your question. The color gamut of this HP ENVY x360 2-in-1 Laptop 13-bf0013dx is 100% sRGB.
  Answered 3 years ago by HP Team
  Answer this question
QuestionWhat is the battery capacity? Does it overheat?
Asked 3 years ago by Battery.
- Answer Hello, the Envy comes with this: Power supply type - 65 W USB Type-C® power adapter. These are built and tested to ensure they do not overheat. You have 14 days with Best Buy to use the device and if you find you a problem you can exchange it for another device. Thank you for being an HP customer!
  Answered 2 years ago by HP Team
  Answer this question
QuestionI want to add Microsoft
Asked 3 years ago by Anonymous.
- Answer Hello, this device comes with Micrsoft Windows 10 and if you'd like to add Microsoft Office 365 you can purchase it at the same time of the laptop purchase, or you can add it later at your leisure. Thank you for being an HP customer!
  Answered 3 years ago by HP Team
  Answer this question
QuestionHi. Does this unit have a built-in CD / DVD player, Jack for Headphone, and a SD Card Reader? These are the features I am looking for in a new laptop.....and please bear with me if these questions seem a bit 'elementary'. Thanks!
Asked 3 years ago by Novicewithapossiblestupidtechquestion.
- Answer Thank you for your question. The HP ENVY x360 2-in-1 Laptop 13-bf0013dx does not have a built-in CD/DVD player which is also known as an optical drive. This laptop does have 1 headphone/microphone combo port and 1 microSD media card reader.
  Answered 3 years ago by HP Team
  Answer this question
QuestionRecently, I had to return the "HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Natural Silver" laptop due to overheating issue. Is there a known overheating issue with this laptop?
Asked 3 years ago by Atanu.
- Answer Hello, it is distressing to hear of this situation which you encountered. Occasionally there will be product which doesn't function as it should which is why all HP products have the 1 year Limited Manufacturer's Warranty. Best Buy offers 14 days to return any of the devices purchased with them as well. Thank you for being an HP customer!
  Answered 3 years ago by HP Team
  Answer this question
QuestionIt's this available today in Roseville?
Asked 2 years ago by GratiDude.
- Answer Hello. Thanks for your question. We recommend reaching out to the Best Buy customer service team for further assistance
  Answered 2 years ago by HP Team
  Answer this question
QuestionWhy are there conflicting answers to the 19 questions asking about upgrading the RAM? I bought this machine with the understanding that it was upgradeable because the first answers I found said so. But it's not. Why don't you fix the answers?
Asked 2 years ago by MikeAnt.
- Answer Ram is Soldered onboard not an easy upgrade for the average user.
  Answered 2 years ago by GregL
  Answer this question
QuestionWhat is the Wh of the battery? And is the ram upgradable?
Asked 3 years ago by SneaX95.
- Answer The battery life is listed as being up to 17 hours and 30 minutes. The RAM cannot be upgraded.
  Answered 2 years ago by HP Team
  Answer this question
QuestionThere are conflicting answrs on whether the RAM can be upgraded. There are some yes and some no answers. What is the definitive answer? IS IT UPGRADEABLE? What is the MAX RAM possible?
Asked 3 years ago by CC.
- Answer The memory on this Envy 2-in-1 laptop is onboard and cannot be upgraded.
  Answered 3 years ago by HP Team
  Answer this question

Showing 81-100 of 109 questions

Questions & Answers

HP - ENVY 2-in-1 13.3" Touch-Screen Laptop - Intel Evo Platform - Core i7 - 8GB Memory - 512GB SSD - Natural Silver

Q: Questionis this laptop meets the system requirements of examplify/examsoft software? if not, what other hp laptop 13.3 inch I can use?

Q: QuestionHi! So I've seen in answers from the HP Team that this does work with the Microsoft Pen Protocol, but I was wondering, does anyone know which version of MPP it is? If not, I understand. Thanks in advance!

Q: QuestionWhat models of active stylus pens can be used with the HP Envy 13-bf0013dx?

Q: QuestionThere were different answers to the same question. What is it then: is the RAM upgradeable? Is there a free(if any) SODIMM slot.

Q: QuestionIs there a protective case that we can purchase to put on this laptop?

Q: QuestionHi...What year was this laptop model made?

Q: QuestionHow does the webcam in the 2022 model compare to the 2021 model? Also, is the 2022 version available with OLED?

Q: QuestionWhat is the battery life?

Q: QuestionCan this do adobe photo shop and 3d renderings?

Q: QuestionIs set up and old computer data transfer available?

Q: QuestionI have three questions: If I buy this laptop here in the US and move to India, what warranty coverage will I get? I don't see this model on any other website, including official HP website? What is the reason? Does this laptop really have 12th Gen i7?

Q: QuestionWhat is the color gamut of the display?

Q: QuestionWhat is the battery capacity? Does it overheat?

Q: QuestionI want to add Microsoft

Q: QuestionHi. Does this unit have a built-in CD / DVD player, Jack for Headphone, and a SD Card Reader? These are the features I am looking for in a new laptop.....and please bear with me if these questions seem a bit 'elementary'. Thanks!

Q: QuestionRecently, I had to return the "HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Natural Silver" laptop due to overheating issue. Is there a known overheating issue with this laptop?

Q: QuestionIt's this available today in Roseville?

Q: QuestionWhy are there conflicting answers to the 19 questions asking about upgrading the RAM? I bought this machine with the understanding that it was upgradeable because the first answers I found said so. But it's not. Why don't you fix the answers?

Q: QuestionWhat is the Wh of the battery? And is the ram upgradable?

Q: QuestionThere are conflicting answrs on whether the RAM can be upgraded. There are some yes and some no answers. What is the definitive answer? IS IT UPGRADEABLE? What is the MAX RAM possible?

Questionis this laptop meets the system requirements of examplify/examsoft software? if not, what other hp laptop 13.3 inch I can use?

QuestionHi! So I've seen in answers from the HP Team that this does work with the Microsoft Pen Protocol, but I was wondering, does anyone know which version of MPP it is? If not, I understand. Thanks in advance!

QuestionWhat models of active stylus pens can be used with the HP Envy 13-bf0013dx?

QuestionThere were different answers to the same question. What is it then: is the RAM upgradeable? Is there a free(if any) SODIMM slot.

QuestionIs there a protective case that we can purchase to put on this laptop?

QuestionHi...What year was this laptop model made?

QuestionHow does the webcam in the 2022 model compare to the 2021 model? Also, is the 2022 version available with OLED?

QuestionWhat is the battery life?

QuestionCan this do adobe photo shop and 3d renderings?

QuestionIs set up and old computer data transfer available?

QuestionI have three questions: If I buy this laptop here in the US and move to India, what warranty coverage will I get? I don't see this model on any other website, including official HP website? What is the reason? Does this laptop really have 12th Gen i7?

QuestionWhat is the color gamut of the display?

QuestionWhat is the battery capacity? Does it overheat?

QuestionI want to add Microsoft

QuestionHi. Does this unit have a built-in CD / DVD player, Jack for Headphone, and a SD Card Reader? These are the features I am looking for in a new laptop.....and please bear with me if these questions seem a bit 'elementary'. Thanks!

QuestionRecently, I had to return the "HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Natural Silver" laptop due to overheating issue. Is there a known overheating issue with this laptop?

QuestionIt's this available today in Roseville?

QuestionWhy are there conflicting answers to the 19 questions asking about upgrading the RAM? I bought this machine with the understanding that it was upgradeable because the first answers I found said so. But it's not. Why don't you fix the answers?

QuestionWhat is the Wh of the battery? And is the ram upgradable?

QuestionThere are conflicting answrs on whether the RAM can be upgraded. There are some yes and some no answers. What is the definitive answer? IS IT UPGRADEABLE? What is the MAX RAM possible?