Questions & Answers
- Model:
- 15-fh0023dx
- |
- SKU:
- 6535746
Highly rated by customers for: Touch Screen, Speed, Performance
$355.99Your price for this item is $355.99
Clearance
Comp. Value: $1,049.99
The comparable value price is $1,049.99
Page Showing 1-20 of 98 questions
Q: QuestionI’m wondering if this laptop had Word and Excel Thank you
Asked by Anonymous.
- A:Answer Thank you for the question. Microsoft has included a 30-day trial of Microsoft 365 )Word, Excel, Outlook, etc.), after which you'll need to subscribe to continue. Existing 365 subscribers need only to sign in.
Answered by HP Team

Q: QuestionIs the RAM upgradeable in this laptop? If so, how far can it be expanded?
Asked by David.
- A:Answer Thank you for the question. No, the Envy 15-fh0023dx has onboard memory - soldered onto the board, and not upgradeable.
Answered by HP Team

Q: QuestionDoes this computer come with malware or security
Asked by Nana.
- A:Answer The computer comes with MacAfee and a 3 month trial for it. I would personally recommend using windows defender which is free and comes installed with the computer. So the laptop does have virus protection.
Answered by CrisR
Q: QuestionCan the SSD 512 GB Hard Drive be upgraded to a 1 TB SSD Hard Drive, and does Windows 11 OS have an S Mode in it?
Asked by LBME.
- A:Answer Thank you for the question. Yes, you can switch out the SSD to one of more capacity. We always recommend that upgrades be performed by a professional technician. The operating system on the Envy 15-fh0023dx is WIndows 11 Home (not S Mode).
Answered by HP Team

Q: QuestionIs this a good laptop for gaming?
Asked by Scorpio1227.
- A:Answer A good gaming laptop requires a dedicated GPU. This computer does not have a dedicated GPU. It will struggle to play most games. It is not a gaming laptop.
Answered by CrisR
Q: QuestionHow many nits this pc can handle it? The screen comes with. LED or OLED ?
Asked by Alez.
- A:Answer Thank you for the question. The IPS (LCD) display on the Envy 15-fh0023dx is 250 nits.
Answered by HP Team

Q: QuestionDoes this laptop get hot? My dell laptops have always run so hot.
Asked by Annie.
- A:Answer Have used my new Envy x360 for about a month now and have not noticed any "hot" issues whatsoever.
Answered by Anonymous
Q: QuestionCan the face recognition feature be disabled so that I only use a password to log in?
Asked by Alli.
- A:Answer Yes, you can disable in settings. When you go to change your password to login, the option will be there. Or, if you temporarily want it off, slide the camera shut.
Answered by DustinK
Q: QuestionWhat charger does the laptop take? I don't notice the standard circular charger port, but instead a Type-C port. Am I wrong to assume the charger is Type-C or am I correct?
Asked by ChargerType.
- A:Answer This Envy 2-in-1 laptop comes with a 65 W USB Type-C power adapter which can be used with either of the 2 USB-C ports.
Answered by HP Team

Q: QuestionDoes this computer have an ethernet port?
Asked by TE.
- A:Answer This model does not have an ethernet port, but it can be used with a USB Ethernet adapter.
Answered by HP Team

Q: QuestionCan this laptop be downgraded from Windows 11 to Windows 10?
Asked by Bunemom.
- A:Answer Yes, that is part of Windows 11 under the update section and is a free feature. You can also upgrade it back to Windows 11 at no charge. Windows 10 support is due to end on October 14, 2025.
Answered by HP Team

Q: QuestionWhat year was this laptop released? Is it a new model?
Asked by Jordan.
- A:Answer 2023
Answered by AhmedM
Q: QuestionI purchased this laptop a month ago and I'm concerned about the battery life. With a full charge, I am only able to use it for approximately 1 hour and 45 minutes before it dies. Is this normal? I'm just using it to surf the internet.
Asked by Miranda.
- A:Answer No, that's nowhere near normal for the laptop-you should expect 5-6 times that much life. Your best option is to contact the the HP Support team directly. You'll want to call them at 800-407-4005 from 8-8 Eastern time.
Answered by HP Team

Q: QuestionIs there a suggested docking station for this computer?
Asked by EdwardS.
- A:Answer I tried to use my work docking station, a Dell WD19s, but it didn't work. I bought a small universal docking station and it is working great. :-) Here is the link: https://www.amazon.com/Docking-Station-Monitor-Multiple-Displayport/dp/B0C9PDZY7X/ref=sr_1_2?crid=1C0RMWFYJQ6IV&keywords=ZM184E&qid=1702767716&sprefix=zm184e%2Caps%2C135&sr=8-2&th=1
Answered by itpro
Q: QuestionIs Windows 11 already installed? Or do I have to buy it separately?
Asked by Bearess.
- A:Answer Windows 11 will come preinstalled on the laptop.
Answered by HP Team

Q: QuestionDoes this laptop support Power Delivery through the USB-C ports?
Asked by Shannon.
- A:Answer Thank you for the question. Yes, the Envy 15-fh0023dx has two USB Type-C ports that support Power delivery, HP Sleep and Charge, and DisplayPort.
Answered by HP Team

Q: QuestionDoes this Envy work with a specific touch pen?
Asked by Caboozy.
- A:Answer It should work really well with any pen that follows the Microsoft Pen Protocol (MPP)
Answered by HP Team

Q: QuestionCan you upgrade the SSD?
Asked by Win.
- A:Answer Yes, you can have the SSD replaced with a higher capacity drive. Because it requires partial disassembly of the computer, the work should only be done by a trained technician.
Answered by HP Team

Q: QuestionWhat is the battery life of this computer?
Asked by LillyRose.
- A:Answer Thank you for the question. The Envy 15-fh0023dx has a battery life of up to 12 hours and 30 minutes, and it supports fast charging - approximately 50% in 30 minutes. (Battery life tested by HP using continuous FHD video playback, 1080p (1920x1080) resolution, 150 nits brightness, system audio level at 17% as image default, player audio level at 100%, played full-screen from local storage, headphone attached or through speaker (if no audio jack port), wireless on but not connected.)
Answered by HP Team

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