A:AnswerWhy is there an official HP response that the laptop comes with a stylus - which btw is absolutely NECESSARY to use some features like Journal - when Best Buy is not including the stylus???? Has Best buy laundered the inventory at some point along the supply chain? Are these all in fact nothing but refurbished products?
A:AnswerHi, Carolina, and thanks for asking the question about overheating. There have been very few complaints about overheating, and the vast majority of those have been traceable to things like using the laptop while it's on a soft surface that blocks the air vents.
A:AnswerPer HP, your RAM is not upgradeable, due to it being soldered to the motherboard. Order the laptop with 32 Mb installed if you think you may need more RAM in the future.
A:AnswerThank you for your question about software! This is pre-loaded with Windows 11 Home along with a 30-day trial of both Microsoft Office and McAfee LiveSafe. Your content can be transferred, but the programs would need to be deactivated from your old computer, then installed and activated on the new one, including Microsoft Digital Image 10.
A:AnswerThank you for the question. You can remap keyboard shortcut keys on Windows 11 using Microsoft PowerToys: Download and install the PowerToysSetup.exe file. Open Power Toys Settings from the Windows System Tray. Select Keyboard Manager. Select Remap a key to reassign individual keys or Remap a shortcut to assign hotkey combinations to a single key. Click the + button. Select or type your keys and maps Under Mapped To, choose the new key or shortcut. Under Target Apps, enter the name of an app to apply the change to a specific app, or leave it blank to apply the change system-wide. Click OK
A:AnswerHi Hawk, thank you for the question. The power button for the 16-ac0023dx is on the top row of the keyboard. The power supply/adapter connects to the USB Type-C ports.
A:AnswerHello and thank you for asking. The HP Envy X360 16-ac0023dx has an Intel Core Ultra 7 Series 1 CPU, which can be considered 15th Gen. The SSD is a 1TB PCIe Gen4 NVMe drive, and it has 16GB of LPDDR5-6400 MHz RAM. A TDP figure is not available.
A:AnswerThank you for the question. The Envy 16-ac0023dx does not have a fingerprint sensor, however, it does have a 5MP IR camera for logging in with facial recognition.
A:AnswerThank you for your question about this HP Envy laptop! This unit does not come with a DVD player, nor does it have the space for one in the chassis. You can purchase an external DVD player right in any Best Buy store and attach it to a USB port.
A:AnswerHi Caspar! The Envy 16-ac0023dx will be a super choice for your described tasks. It has HDMI and DisplayPort for connecting to your larger display.
A:AnswerThank you for your question about this HP Envy laptop! This will take any MPP 2.0 Active Stylus. HP has a rechargeable MPP 2.0 stylus available. Wacom makes a universal stylus for Windows computers like this one, which are sold through Best Buy.
A:AnswerThank you for your question. The 16-ac0023dx Envy 2-in-1 laptop comes with a 1-year limited hardware warranty. And 1-year limited technical support for software and initial setup (from date of purchase).
A:AnswerThank you for the question. Yes, the Envy 16-ac0023dx is capable of using Zoom Virtual Background. Zoom has a tutorial online to assist you in setting it up.
A:AnswerHello and thank you for asking. The HP Envy 16-ac0023dx laptop can use any wireless mouse. The laptop has a USB-A port that allows you to connect the dongle packaged with wireless mice that connects it to the computer wirelessly.