A:Answer Hello, this is the statements issued by Best Buy Geek Squad regarding Open-Box items: Geek Squad® Certified Open-Box Device Geek Squad makes no other warranties, express or implied, with respect to the Product. All warranties, including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the Warranty Period. Under no circumstances shall Geek Squad be liable for any damages in connection with the Product, including, but not limited to, any loss of data, loss of use of the Product, down-time, or any other direct, indirect, special, incidental, or consequential damages whether or not based on breach of limited warranty, contract or negligence. Some states, provinces, and jurisdictions do not allow (1) limitations on how long an implied warranty lasts or (2) the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary by state. © 2013 BBY Solutions." Thank you for being an HP customer!