“I noticed one of the questions asked if RAM is upgradable to 32 GB RAM, which HP answered no it is not. Although I am seeing compatible upgrades for RAM on Crucial website for this model, which is a company HP suggests using for RAM upgrade through HP.”

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• Thank you for the question. The Envy x360 15m-es0023dx has 2 RAM slots, neither of which is user-accessible. While the motherboard and processor support increased RAM, we suggest that any upgrade be performed by a certified, professional technician.

  Answered by HP Team 4 years ago

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