Questions & Answers

Q: QuestionWhat is the screen's refresh rate?

Asked 4 years ago by OmenFanboy.

• A:Answer 144 hz

  Answered 4 years ago by Raptor4

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Q: QuestionBypass Optimus This laptop has bypass optimus?. If the answer is yes, can i turn it off?

Asked 4 years ago by Raptor4.

• A:Answer Does not have Optimus or a mux switch

  Answered 3 years ago by VariableGVerified Purchase

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Q: QuestionHey Do you make deliveries to israel?

Asked 4 years ago by Amitydahan.

• A:Answer No. Best Buy USA doesn't ship outside of the US.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this laptop make fan noise if there isn't any significant activity going on?

Asked 4 years ago by lookingforlaptop.

• A:Answer It’s very quiet while idle. Plus there is installed software to manually adjust fan speed to your desired RPM.

  Answered 4 years ago by TXkRage

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Q: QuestionWhat is the Brand and model of the SSD? Will upgrading the ram provide a noticeable performance boost or is the stock ram fine?

Asked 4 years ago by LitWaffle.

• A:Answer The brand and model of the SSD isn't listed on the specs, so it may be that HP uses more than one make/model of drive. Whether upgrading the RAM will give you a performance boost depends on what you're doing with the computer. If you're not maxing out the amount of RAM you're using, it probably won't give you a significant speed boost.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhen will this model and type be restocked? OR will it be restocked at all?

Asked 4 years ago by Restock.

Q: QuestionWhat battery does this laptop have and how much battery life does it get with these powerful parts?

Asked 4 years ago by SomeGuy.

• A:Answer It has a 70Wh battery and I get about three hours in Minecraft and about six watching YouTube

  Answered 4 years ago by Kryochicken

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Q: QuestionWhere is the mux switch I’ve been looking in every setting! I think you guys are mistaken I don’t think this has a mux switch

Asked 4 years ago by Curt.

• A:Answer You are correct there is no mux switch

  Answered 4 years ago by Kryochicken

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Q: QuestionWhat is the weight of this device? I am looking for more of a portable option.

Asked 4 years ago by Ameet.

• A:Answer It’s not heavy at all. It’s pretty light compared to other laptops i have used in the past. I have a laptop backpack that I carry it in along with everything else I use (Xbox controller, mouse, headset, power inverter [for my car], laptop ac adapter, and more) and I’m comfortable with carrying it around.

  Answered 4 years ago by Bcrzy85Verified Purchase

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Q: QuestionHow do you access the mux switch! I have this laptop and would love to know how to do this! Maybe I just missed it

Asked 4 years ago by Curt.

• A:Answer I JUST SPOKE To HP offical sales rep, none of the AMDs come with Mux. only the intels :<

  Answered 4 years ago by Itrysupertryhard

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Q: QuestionIs a little fan whine a major issue?

Asked 4 years ago by Ttime.

• A:Answer Nope. There is even a fan setting in the omen app that lets u change the fan speed depending on how loud u want it. I saw something like 5800rpm on these fans at max speed but anything over 60% isn’t really worth it performance wise

  Answered 4 years ago by Aaaaaa

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Q: QuestionHow is the battery life?

Asked 4 years ago by rsc1.

• A:Answer You can expect around 5-6 hours of battery life using the integrated graphics, and around an hour while gaming on the discrete gpu, though that could fluctuate from 45 minutes to about 2 hours depending on the game and system load

  Answered 4 years ago by Steven

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Q: QuestionWhats the battery life?

Asked 4 years ago by BobRoss.

• A:Answer 5-6 hours using integrated graphics, about 2 hours or less using the discrete graphics

  Answered 4 years ago by Steven

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Q: QuestionWhat is the wattage on the GPU?

Asked 4 years ago by Nemo.

• A:Answer HI i think max TDP 100W. may be 90w plus boosting 10w.

  Answered 4 years ago by TUFi

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Q: QuestionDoes this laptop have IR scanner for face id ? Also does it have windows face hello system?

Asked 4 years ago by Anonymous.

• A:Answer It does have an IR scanner, so you should have no problem using Windows Hello.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs the battery User Replaceable in the unlikely case of an issue?

Asked 4 years ago by Anonymous.

• A:Answer You can access the battery rather easily, but it depends on your level of skill if you can replace it.

  Answered 4 years ago by pdkhookersVerified Purchase

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Q: QuestionDoes this laptop have windows hello facial recognition or a fingerprint reader? I doubt it has a fingerprint reader, but just in case, I've mentioned it.

Asked 4 years ago by Someone.

• A:Answer No fingerprint reader. Also No Windows Hello. Windows Hello needs an IR capable Webcam. This model of Omen 15 has a Webcam, but not one with IR. It will say "We couldn't find a camera compatible with Windows Hello Face".

  Answered 4 years ago by ShaneVerified Purchase

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Q: Questionis this laptop compatible with windows hello?

Asked 4 years ago by luis.

• A:Answer No.

  Answered 4 years ago by ShaneVerified Purchase

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Q: QuestionThis says it has 1 2.5 expansion slot , I have added a 2nd ssd but I'm not finding this 2.5 slot is it hidden under somthing or is it really not there?

Asked 4 years ago by Brian.

• A:Answer It doesn’t have a 2.5 bay. You will need to get NVME M.2 storage. There are two on either side of the battery covered under copper heat sinks.

  Answered 4 years ago by JasonVerified Purchase

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