Questions & Answers

Q: QuestionDoes this computer come with a keyboard and mouse?

• A:Answer Yes, this computer comes with a keyboard and mouse.

Q: QuestionIs this desktop compatible with Wi-Fi?

• A:Answer Yes, this desktop supports Wi-Fi 6 connectivity.

Q: QuestionHow much storage capacity does this HP Omen have?

• A:Answer This HP Omen desktop comes with 1TB of SSD storage.

Q: QuestionWhat version of bluetooth does this computer have?

• A:Answer This computer is equipped with Bluetooth 5.3.

Q: QuestionWhat is the maximum speed that the processor can reach?

• A:Answer The CPU boost clock frequency can reach up to 4.7 GHz.

Q: QuestionIs this pc compatible with a 240 hz monitor?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your question on this. Yes, you can connect this to any monitor, including a 240hz monitor. For the best performance, make sure that the monitor has gSync, which is made with nVidia graphics cards in mind.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan I install more storage into it? And what ssd and hdd are compatible for it?

Asked 1 year ago by David.

• A:Answer Thank you for the question. Please reach out to your local Best Buy for upgrade assistance particular to your budget and storage requirements. The Omen 25L GT15-2134 can accept a SATA drive and has an additional M.2 slot for an SSD.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this have the wires already hooked up and ready for adding a second ssd?

Asked 1 year ago by Em.

• A:Answer Yes

  Answered 1 year ago by DamienSVerified Purchase

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Q: QuestionDoes this pc come with windows, or would that be a separate purchase?

Asked 7 months ago by HeathenOutlaw.

• A:Answer Hello, thanks for your question! This HP OMEN 25L Gaming Desktop model GT15-2134 comes with Windows 11 Home pre-installed.

  Answered 7 months ago by HP Team

  
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Q: QuestionWhat motherboard is in the PC?

Asked 7 months ago by Anonymous.

• A:Answer Thank you for your question about this HP Omen gaming desktop! This computer has the HP ArcticL board in it, which is a standard MicroATX form factor board.

  Answered 7 months ago by HP Team

  
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Q: QuestionHow can I add a second harddrive

Asked 8 months ago by Anonymous.

• A:Answer Thank you for the question. You can download the Maintenance Manual from HP Support. If you prefer visual guidance, you can find that at the HP Support YouTube channel.

  Answered 8 months ago by HP Team

  
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Q: QuestionWhat cpu can i upgrade the setup with? Would i need to also upgrade other parts?

Asked 8 months ago by David.

• A:Answer Hi David! The Omen 25L Gaming Desktop GT15-2134, which uses an Intel Core i5-14400F processor, supports upgrades to other 14th generation Intel Core processors within the LGA 1700 socket, but you should also consider the TDP (Thermal Design Power) of the new CPU and ensure your cooling solution is sufficient. You can upgrade to other 14th generation Intel Core processors that use the LGA 1700 socket, such as the i7-14700F, i9-14900F. If you are looking to upgrade to a higher-end CPU, like the i7-14700F, which has a higher TDP than the i5-14400F, you may need to upgrade your CPU cooler to ensure it can handle the increased heat output.

  Answered 8 months ago by HP Team

  
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Q: QuestionDoes this system's motherboard have a empty/available PCI-E or PCI-E express slot or is the only available slot being used for the video card?

Asked 10 months ago by Motherboard.

• A:Answer Hello and thank you for asking. The HP Omen GT15-2134 gaming desktop computer has only one PCIe Gen 5 x16 slot, which is occupied by the NVIDIA GeForce RTX 4060 GPU.

  Answered 10 months ago by HP Team

  
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Q: QuestionCan I hook up 5 monitors to this PC TOWER?

Asked 10 months ago by Tom.

• A:Answer Thank you for the question. The Omen GT15-2134 has an Nvidia GeForce RTX 4060 GPU that can support up to 4 independent displays at 4K 120Hz using DP(DisplayPort) or HDMI, 2 independent displays at 4K 240Hz, or 8K 60Hz with DSC using DP or HDMI.

  Answered 10 months ago by HP Team

  
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Q: QuestionI just bought this desktop last night and went to turn it on today and it doesn't turn on. What do I do? It's never been used.

Asked 1 year ago by SVera777.

• A:Answer I am sorry that you are having this issue right out of the box. One option is to contact HP Support, another one is to exchange the unit at Best Buy, since you are still under the return policy. Ask the bench to boot up the computer before you leave with it.

  Answered 1 year ago by HP Team

  
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Q: Questionif my pc isn’t turning on what should i do?

Asked 1 year ago by Leland.

• A:Answer Leland, I am sorry that you are having this issue with your HP Omen 25L. If it is still within the return period, you can exchange it for another unit. HP also has a one-year parts and labor warranty with this and you can call them. Another option is to take it to Geek Squad, as they are an authorized HP service provider for warranty work.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat’s the brand of the fans in this pc

Asked 2 months ago by RealZenin.

Q: QuestionWill it fit a power supply that is 850W

Asked 2 months ago by RealZenin.

Q: QuestionIs Wi-Fi and Ethernet supposed to work out of the box (neither are working for me)? If not where can I download the drivers to do so for out of the box setup?

Asked 3 months ago by John.