Questions & Answers

Q: QuestionHow can I increase the laptop's clock speed to 4.0ghz?

Asked 4 years ago by Anonymous.

• A:Answer The laptop's CPU will automatically go above it's base clock speed whenever it needs you, say if you're gaming or rendering something. I've seen it hit 4 GHz at times, and I'm sure you can overclock but I don't recommend. I'm not sure if you can make the base speed 4 GHz, but I wouldn't recommend it. It's fast either way.

  Answered 4 years ago by supp

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Q: QuestionDoes this come with an office setup like windows nor do I have to pay extra for that? Will I be able to browse the internet, check email, on line banking?

Asked 4 years ago by Lynn.

• A:Answer This laptop comes with Windows 10 Home. You will be able to browse the internet, check your email and do online banking. There is a 30 day trial of Microsoft Office on this laptop, which includes Word, Excel, and PowerPoint. We recommend purchasing Microsoft Office with this laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this model comes with international warranty?

Asked 4 years ago by neki.

• A:Answer Here is a link with information on Global Warranty/international coverage from HP: https://bit.ly/3cq2x17

  Answered 4 years ago by HP Team

  
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Q: QuestionWould this be a ok laptop for school work like mostly running Microsoft office and what not

Asked 4 years ago by Anonymous.

• A:Answer Yes this would work fine for school.

  Answered 4 years ago by HP Team

  
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Q: QuestionQuestion - is it best to leave 256 m.2 drive for OS and add a 2nd 2.5 SSD Drive for file/photo storage? or if I replace 256 m.2 what would I have to do to load windows 10 on new m.2 drive? (I'm not a big techie but have added ram to other laptops)..

Asked 4 years ago by MusicFan.

• A:Answer You may wish to have an authorized service provider do this for you. They can replace the drive with a larger capacity and transfer Windwos and all the files for you. Geek squad can do this. Here is a link to their services: https://www.bestbuy.com/site/services/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this laptop new or used and is it still available?

Asked 4 years ago by Sajjad.

• A:Answer IF YOU CAN FIND IT GRAB IT THEY MAY BE ALL SOLD OUT

  Answered 4 years ago by DMOOREVerified Purchase

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Q: QuestionWhen it's going to be in stock again?

Asked 4 years ago by Chubi.

Q: Questioncan this computer handle fortnite and other games? looking for gaming computer for my son he wanted a desk top but is this better?

Asked 4 years ago by Anonymous.

• A:Answer This will work great for Fortnite and gaming. You can connect it to a monitor or TV as well.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhen is it gonna be in stock

Asked 4 years ago by Anonymous.

Q: QuestionWhen will this be in stock again?

Asked 4 years ago by Nick.

Q: QuestionSo I just bought this laptop and I cannot get the brightness to lower using the keyboard; I actually can't change the brightness level at all. Does anyone know how I can lower it? thx

Asked 4 years ago by Isaac.

• A:Answer It should be FN + F2 to decrease and FN + F3 to increase the brightness.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes anyone know when this will be back in stock if so please tell and thank you

Asked 4 years ago by Kaleb.

• A:Answer it is in stock now but not for sale

  Answered 4 years ago by laytrh

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Q: QuestionHow 'sturdy' is the screen Hinge??? Seemed flimsy in a you tube review I saw..??? and is the fan really that loud?

Asked 4 years ago by MusicFan.

• A:Answer I've had mine for over a month, the hinge is fine for me. I open and close the lid only when necessary (close when done or moving it around, open when I will use). I don't sit there and constantly open and close the lid. Fan can get a little loud when it's blowing, but I don't find it overwhelmingly loud.

  Answered 4 years ago by SerfVerified Purchase

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Q: QuestionWhen will this be back in stock?

Asked 4 years ago by Justcurious.

Q: QuestionWhen will this laptop be back in stock?

Asked 4 years ago by Choggies.

Q: QuestionHow long will this be on sale and will it get restocked

Asked 4 years ago by Dylan.

Q: QuestionI'd like to know what the model number of the stick of 8GB DDR4 3200Mhz RAM included with the PC is? Id like to add another stick to be running dual channel.

Asked 4 years ago by sickcablebrah.

• A:Answer Samsung M471A1K43DB1-CWE At that price point though, you're probably better off buying a separate 2x8GB kit with lower CL latency.

  Answered 4 years ago by Anonymous

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Q: QuestionWhen will this be back in stock?

Asked 4 years ago by Void.

Q: QuestionWhen will the sale for this end?

Asked 4 years ago by Beth.