Questions & Answers

Q: QuestionDoes it have a disc drive/ dvd/cd burner?

Asked 9 years ago by Anonymous.

• A:Answer Yes, this has a CD/DVD burner.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionDoes it have touch screen

Asked 9 years ago by Eduardo.

• A:Answer This item does not have a touch screen.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionHow long is the warranty and what does it cover?

Asked 9 years ago by Letty55.

• A:Answer The warranty is one year and covers defects

  Answered 9 years ago by Sam

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Q: QuestionIs this a 2016 model and is it fast?

Asked 9 years ago by Poppy99.

• A:Answer Yes, this is a brand new laptop. It has an Intel Core i5 processor which is an ideal processor to handle most tasks efficiently. For more detailed specs, please visit the following link: http://support.hp.com/us-en/document/c05157234#AbT1 I hope this helps.

  Answered 9 years ago by HP Team

  
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Q: QuestionAre the speakers good?

Asked 9 years ago by J.

• A:Answer Great question. This laptop features Bang and Olufsen audio. HP and Bang & Olufsen will custom tune each the laptop for precise sound. In all HP devices that carry the Bang & Olufsen or B&O PLAY brand, a dedicated audio island isolates the sensitive audio circuits from other signals on the motherboard. The headphone jack limits the amount of metal parts to reduce ground noise to help further perfect the audio experience on HP devices. I hope this helps.

  Answered 9 years ago by HP Team

  
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Q: QuestionHow many USB ports does this computer have?

Asked 9 years ago by Searching.

• A:Answer 1 usb 3.0 and 2 usb 2.0 for a total of three usb ports. There is also a thunderbolt port and a usb type C which can be used for certain data connections on top of the typical USB Type A ports.

  Answered 9 years ago by MrPhreaky

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Q: QuestionIs Windows 10 included?

Asked 9 years ago by Squirrel.

• A:Answer Yes, Windows 10 is included as the operating system.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionI currently have an HP Pavilion and it overheats 5 minutes into using it. Now I am getting messages that the cooling fan is overheating. Does this laptop have this problem? I have 2 computers with the same problem.

Asked 9 years ago by BILLIE.

• A:Answer in general, most computers wont over heat as long as the are cleaned out regularly. with laptops that usually means taking them to someone and having them cleaned. with desktops, you can remove the side and blow the dust out of them with the canned air sold at most electronics departments in most department stores. over time, dust builds up inside both laptops and desktops. this dust often concentrates on the heat sink of the processors. this causes them to run hotter over time until they start overheating. it will also reduce the efficiency of the processor as they run hotter. AMD processors are bad about overheating as they are designed for performance and normally run hotter than Intel processors do. i hope this helps explain the trouble you have been having with overheating.

  Answered 9 years ago by Jammer

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Q: QuestionCan I print from this laptop?

Asked 9 years ago by Thekannon.

• A:Answer We had no problem printing. The laptop recognized the network printer we had been using already, and we were able to start printing from the new laptop right away.

  Answered 9 years ago by SugarK

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Q: QuestionCan this computer run steam games, league of Legends, or any games like those that are high FPS games?

Asked 9 years ago by Curious.

• A:Answer This computer will be able to run the games, but not at the highest settings. If you want a laptop that will run those games seamlessly, it is recommended that you get a laptop with an Intel Core i7 processor, at least 8 GB of RAM, and a dedicated graphics card. I hope this helps.

  Answered 9 years ago by HP Team

  
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Q: QuestionCAN THIS RUN HIGH FPS ON GAMES SUCH AS STEAM GAMES OR CONSOLE GAMES!?!?!?! I YOUTUBE AND NEED A GOOD PRICED LAPTOP

Asked 9 years ago by RECKER.

• A:Answer YES, I DO WITH NO PROBLEMS

  Answered 9 years ago by PATHFINDER

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Q: Questionhours of service provided by the battery

Asked 9 years ago by Carlos.

• A:Answer battery is very good- 10 to 12 hour life and charges quick.

  Answered 9 years ago by heather

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Q: QuestionCan you add touch screen features

Asked 9 years ago by Chichi.

• A:Answer No, we can not add touch screen features.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionWhat graphic card it have? And can it run Grand Theft Auto: 5 ???????????????? If yes i will buy it

Asked 9 years ago by Minata.

• A:Answer Good question. This computer has the right processor and amount of RAM. However, it does not have a dedicated graphics card. You will need a dedicated graphics card to run the game at optimal performance. The graphics card is an integrated Intel graphics card. I hope this helps.

  Answered 9 years ago by HP Team

  
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Q: QuestionDoes the graphics card/HDMI support 1080p?

Asked 9 years ago by Jaegs.

• A:Answer Yes, the laptop HDMI does support 1080p.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionCan this computer handle Real time strategy games like hearts of iron 4

Asked 9 years ago by Marksman.

• A:Answer Good question. Yes, this laptop can handle that game. It has a great processor and plenty of RAM. It meets all of the system requirements for Hearts of Iron 4. I hope this helps.

  Answered 9 years ago by HP Team

  
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Q: QuestionHow can I connect to a Internet that has a password?

Asked 9 years ago by M.

• A:Answer Most internet connections are wireless based so I will answer based on that assumption. Double click on the the symbol that looks like the 4th one from the left and you should see a list of internet providers that you may connect. If you see a padlock on it, that means you need a password and that it is a secure site (that's good). Double click on the connection you need and enter the password. It should save for future use with that connection. Hope this helps!

  Answered 9 years ago by karen

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Q: Questionis the battery sealed? In other words, can it be easily replaced if needed?

Asked 9 years ago by leon.

• A:Answer Yes, the battery can be replaced.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionIs this available anywhere currently, if not, why is it still listed online?

Asked 9 years ago by Shane.