Questions & Answers

Name: HP - Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 16GB Memory - 512GB SSD - Sparkling Black
Brand: HP
SKU: 6428089
Price: 1234.99 USD
Rating: 4.7 (583 reviews)

HP - Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 16GB Memory - 512GB SSD - Sparkling Black

Model:: 27-d0014; |
SKU:: 6428089

User rating, 4.7 out of 5 stars with 583 reviews.

Highly rated by customers for:

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Questionwould like to run dual monitors with this all in one. how could i do that?
Asked 5 years ago by mak53.
- Answer You can connect a monitor with a HDMI port to the HDMI out port on this monitor.
  Answered 5 years ago by HP Team
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QuestionThe Pavilion 27" All In One has no USB 2.0 to connect to a external cd/dvd drive.How can I get by this situation.
Asked 5 years ago by Traveler.
- Answer A USB disk drive will work in any of the USB slots on the computer.
  Answered 5 years ago by HP Team
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QuestionI would like to purchase 2 additional 24inch monitors to put at the sides of my 27inch all in one. Is this possible?
Asked 5 years ago by Michael.
- Answer Yes. You could use an HDMI splitter to create 2 HDMI out signals. Here is an example of one: https://www.bestbuy.com/site/rocketfish-2-output-hdmi-splitter-with-4k-and-hdr-pass-through-black/5986903.p?skuId=5986903
  Answered 5 years ago by HP Team
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QuestionWhy if this has Windows, does it suggest when I went to the CART that I PAY extra for Microsoft?
Asked 5 years ago by Suzanne.
- Answer The computer does come with Microsoft Windows and that is paid for when you bought the computer. Most likely, it was a charge for a year of Microsoft 365 (formerly Office 365) which includes things like Word and Excel, which are separate from Windows.
  Answered 5 years ago by HP Team
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QuestionCan you hook up an external Logitech 2.1 speaker system to this computer?
Asked 5 years ago by HMBjr.
- Answer You can connect external speakers to this computer.
  Answered 5 years ago by HP Team
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Questionis the display monitor LED, LED edge or LCD
Asked 5 years ago by steve.
- Answer Here are the specs for the display. FHD IPS BrightView WLED-backlit micro-edge display, 250 nits, 72% NTSC (1920 x 1080).
  Answered 5 years ago by HP Team
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QuestionDoes this computer have green screen capability that allows the user to choose different backgrounds for Zoom meetings?
Asked 4 years ago by MickeyF.
- Answer Yes, that is a Zoom function. https://zoom.us/virtual-backgrounds You will also need a solid background like a green screen or a sheet etc. Here is information on virtual backgrounds: https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background#:~:text=for%20Virtual%20Background.-,Recommended%20setup,in%20a%20better%20virtual%20background.
  Answered 4 years ago by HP Team
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QuestionCan the RAM and/or internal hard drive be expanded? If so, which RAM and/or hard drive available from Best Buy works with this device?
Asked 5 years ago by DL.
- Answer Yes, the RAM can be expanded to 32GB. The system uses Two DDR4 SODIMM (260-pin) sockets Supports up to PC4-23400 (DDR4-2933) There is room to add a standard 2.5" SATA HDD. The solid-state drive can be removed and replaced with a larger capacity solid-state drive if desired. I would check with your representative or Geek Squad to select the correct replacement/upgrade parts.
  Answered 4 years ago by HP Team
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QuestionThe BT sound quality for high frequencies is bad (BT headphone and speaker), but normal through AUX. Updated/Reinstalled drivers & windows, but still same problem exist. I've tried w/o B&O software too. What should I do?
Asked 4 years ago by Eli17.
- Answer You may wish to contact HP support at https://support.hp.com or call them at 1-800-474-6836. You should also try the Bluetooth headphone and speaker with a different system first to ensure there is not issue with the BT devices.
  Answered 4 years ago by HP Team
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QuestionDoes it have to use a constant power code or a chargeable battery like a laptop?
Asked 4 years ago by JayS.
- Answer This computer does not have a battery. It does require constant power.
  Answered 4 years ago by HP Team
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QuestionWhat size battery does the wireless mouse take? The batteries finally ran out after 6 months of regular use, but the battery size is not shown on the battery...
Asked 4 years ago by DoctorBen.
- Answer Hi Benji! The mouse uses 2ea. AA batteries.
  Answered 4 years ago by HP Team
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QuestionIf I purchase this particular computer and I have excel and word on my old PC can I transfer it to this new PC?
Asked 4 years ago by JFJR.
- Answer Yes, you sure can transfer your excel and word to this computer; all you have to do is log in with your In with your credentials into your new computer; by credentials, I mean your Microsoft user name and pass word once you are logged in, all your documents will automatically transfer to your new computer. It’s a good computer I will recommend you buy.
  Answered 4 years ago by Boldqueen
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QuestionDoes this have secondary storage, if it does, how much secondary storage?
Asked 4 years ago by Anonymous.
- Answer Thanks for your question. Not this has primary storage of 512GB using a 512GB solid-state drive.
  Answered 4 years ago by HP Team
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QuestionWhere is the on off switch on this computer? Also is there a way to adjust the brightness on this computer?
Asked 4 years ago by Cc0218.
- Answer LOL! ... Its on the bottom left. Reading the enclosed "Get atarted" guide really helps. And you can turn up the brightness in the windows software, just click right on your screen and make the right choices. If your coming from a MAC environment, then it's going to be unlearning curve, but be patient, you'll soon love how this computer works.
  Answered 4 years ago by QHIINC
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QuestionWhat external disc drive should I buy for this desktop? It should also be compatible with my 2017 Mac Book Pro.
Asked 4 years ago by Phil.
- Answer https://www.bestbuy.com/site/lg-8x-external-usb-double-layer-dvdrw-cd-rw-drive-black/5852919.p?skuId=5852919
  Answered 4 years ago by HP Team
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QuestionHas the known sound card issue from previous Envy models with BO speakers been remedied in the new models?
Asked 4 years ago by BlueG.
- Answer Yes!
  Answered 4 years ago by SteveS
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QuestionDoes it come with Windows 10
Asked 4 years ago by OkieGal.
- Answer Yes, this computer comes with Windows 10 Home.
  Answered 4 years ago by HP Team
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QuestionI need a computer that can handle large data files in presentation and data analysis programs like PowerPoint and CorelDraw, including video and image files in excess of 1gb, in a timely manner without freezing. Is this the right computer for me?
Asked 4 years ago by JonEBoy.
- Answer I love this computer. I needed something fast and that has sufficient memory. I also love that it a touch screen and has an iPhone charging station. I would totally recommend this computer.
  Answered 4 years ago by RosieZam
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QuestionIs the keyboard n mouse included
Asked 5 years ago by Cheddar.
- Answer It will come with a keyboard and mouse.
  Answered 5 years ago by HP Team
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QuestionDoes it has a cellphone charger?
Asked 5 years ago by Mario.
- Answer Yes it does
  Answered 4 years ago by Billybronx
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Questions & Answers

HP - Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 16GB Memory - 512GB SSD - Sparkling Black

Q: Questionwould like to run dual monitors with this all in one. how could i do that?

Q: QuestionThe Pavilion 27" All In One has no USB 2.0 to connect to a external cd/dvd drive.How can I get by this situation.

Q: QuestionI would like to purchase 2 additional 24inch monitors to put at the sides of my 27inch all in one. Is this possible?

Q: QuestionWhy if this has Windows, does it suggest when I went to the CART that I PAY extra for Microsoft?

Q: QuestionCan you hook up an external Logitech 2.1 speaker system to this computer?

Q: Questionis the display monitor LED, LED edge or LCD

Q: QuestionDoes this computer have green screen capability that allows the user to choose different backgrounds for Zoom meetings?

Q: QuestionCan the RAM and/or internal hard drive be expanded? If so, which RAM and/or hard drive available from Best Buy works with this device?

Q: QuestionThe BT sound quality for high frequencies is bad (BT headphone and speaker), but normal through AUX. Updated/Reinstalled drivers & windows, but still same problem exist. I've tried w/o B&O software too. What should I do?

Q: QuestionDoes it have to use a constant power code or a chargeable battery like a laptop?

Q: QuestionWhat size battery does the wireless mouse take? The batteries finally ran out after 6 months of regular use, but the battery size is not shown on the battery...

Q: QuestionIf I purchase this particular computer and I have excel and word on my old PC can I transfer it to this new PC?

Q: QuestionDoes this have secondary storage, if it does, how much secondary storage?

Q: QuestionWhere is the on off switch on this computer? Also is there a way to adjust the brightness on this computer?

Q: QuestionWhat external disc drive should I buy for this desktop? It should also be compatible with my 2017 Mac Book Pro.

Q: QuestionHas the known sound card issue from previous Envy models with BO speakers been remedied in the new models?

Q: QuestionDoes it come with Windows 10

Q: QuestionI need a computer that can handle large data files in presentation and data analysis programs like PowerPoint and CorelDraw, including video and image files in excess of 1gb, in a timely manner without freezing. Is this the right computer for me?

Q: QuestionIs the keyboard n mouse included

Q: QuestionDoes it has a cellphone charger?

Questionwould like to run dual monitors with this all in one. how could i do that?

QuestionThe Pavilion 27" All In One has no USB 2.0 to connect to a external cd/dvd drive.How can I get by this situation.

QuestionI would like to purchase 2 additional 24inch monitors to put at the sides of my 27inch all in one. Is this possible?

QuestionWhy if this has Windows, does it suggest when I went to the CART that I PAY extra for Microsoft?

QuestionCan you hook up an external Logitech 2.1 speaker system to this computer?

Questionis the display monitor LED, LED edge or LCD

QuestionDoes this computer have green screen capability that allows the user to choose different backgrounds for Zoom meetings?

QuestionCan the RAM and/or internal hard drive be expanded? If so, which RAM and/or hard drive available from Best Buy works with this device?

QuestionThe BT sound quality for high frequencies is bad (BT headphone and speaker), but normal through AUX. Updated/Reinstalled drivers & windows, but still same problem exist. I've tried w/o B&O software too. What should I do?

QuestionDoes it have to use a constant power code or a chargeable battery like a laptop?

QuestionWhat size battery does the wireless mouse take? The batteries finally ran out after 6 months of regular use, but the battery size is not shown on the battery...

QuestionIf I purchase this particular computer and I have excel and word on my old PC can I transfer it to this new PC?

QuestionDoes this have secondary storage, if it does, how much secondary storage?

QuestionWhere is the on off switch on this computer? Also is there a way to adjust the brightness on this computer?

QuestionWhat external disc drive should I buy for this desktop? It should also be compatible with my 2017 Mac Book Pro.

QuestionHas the known sound card issue from previous Envy models with BO speakers been remedied in the new models?

QuestionDoes it come with Windows 10

QuestionI need a computer that can handle large data files in presentation and data analysis programs like PowerPoint and CorelDraw, including video and image files in excess of 1gb, in a timely manner without freezing. Is this the right computer for me?

QuestionIs the keyboard n mouse included

QuestionDoes it has a cellphone charger?