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If you are using a USB adapter it may be limiting the available resolutions. As another user mentioned, the PC and Video card are what control these settings. You may need a GPU for QHD capability. It takes a lot more power to run at such a high resolution.
Sorry, there was a problem. Please try again later.The resolutions you can use are governed by your monitor and your video card. If you right-click on the desktop, you should be able to select "Display Settings" and in the "Resolution" drop-down menu are the resolutions you can choose. Likely one says it is "Recommended". If you don't see anything listed beyond 1920x1080, it may very well be that your monitor and/or card can't support other resolutions. You can look up these specs on the Internet to figure out where the limitation is. All monitors have a listing of supported resolutions, listed as the resolution and the refresh rate (for example: 1920x1080 @ 60Hz, 1024x768 @ 75Hz).
Sorry, there was a problem. Please try again later.Why isn't the HDMI plugged directly into the HDMI port of the computer? If it doesn't have one it could be indicative of age and that your video card won't support 2560 X 1440. I am running this monitor along with an Apple Cinema display- both 2560 X 1440 on a Dell Latitude E7450 Notebook. Both monitors allow the full capable resolution of the monitors. The HP Monitor is plugged into Display Port (I could also use the HDMI), the Apple into the Mini-Display Port. converting to USB may be your issue, or the video card in your computer. Hope that helps.
Sorry, there was a problem. Please try again later.Might be your version of windows. I’m on 10 and the hdmi and the USB C both output to the native 2560 x 1440.
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