“Cant get the computer OR the monitor to sleep. Tried every setting in Power Options in settings and even tried to change different amount of times to sleep. Nothing. Only way is to click on Start button and choose sleep. Any help”
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I would contact HP Support. Here's the link for HP Support: https://bit.ly/3mULd9E . You can also reach them by phone at 1-800-474-6836.
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