1-2 of 2 Answers
Take both to the Best Buy store you bought it at. The sales associates are super and will walk you through it.
Sorry, there was a problem. Please try again later.Follow this link for a step by step guide: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=5169041&cc=us&dlc=en&lc=en&jumpid=reg_r1002_usen_c-001_title_r0001 Thank you for contacting Locked and Found, Best Buy Mobile and Connectivity Specialist, Kraig
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