Questions & Answers

Q: QuestionHow many usb ports are there?

Asked 8 years ago by Cathyjg.

• A:Answer The laptop has 5 USB ports.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes this laptop have a dvd drive?

Asked 8 years ago by ishepherdu.

• A:Answer yes it does

  Answered 8 years ago by VicoVerified Purchase

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Q: QuestionCan the graphics card on this system be upgraded for performance but also to allow an HDMI port? Thanks.

Asked 7 years ago by mauz.

Q: QuestionHi again I have a Probook 655 G1 which I fit to 90 W docking stations on two locations. Will this item also fit these same docks ? Regards Geoff

Asked 8 years ago by Geoff.

• A:Answer No This laptop is a consumer model and as such it does not support docking stations. You MAY be able to use a USB C dock or port extender but officially there is no dock. HP sells a USB C port replicator please follow the link. http://store.hp.com/us/en/pdp/hp-usb-c-travel-port-replicator

  Answered 8 years ago by Toby

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Q: QuestionHi Can I get this with windows 7 64 bit prof? Will it ship to France? At what cost please? Regards Geoff

Asked 8 years ago by Geoff.

• A:Answer 1) This laptop does not support Windows 7 the CPU will not allow it as there is no driver support. Intel 7th gen, 8th gen and anything there after will not support Windows 7. 2) Best Buy only ships to the 50 States of the US. 3) im not sure if you asking as to shipping cost or product cost but since there is not shipping outside the United States there will be no shipping cost. If you need this item try shipping to a friend or family member who is visiting the US or resides there and have them ship it to you. Regards BT.

  Answered 8 years ago by Toby

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Q: QuestionIs Office loaded on this laptop?

Asked 8 years ago by CXD.

• A:Answer No, the laptop does not include Microsoft Office.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionIs there a warranty with the refurbished laptops? If so what is covered/included and for how long?

Asked 8 years ago by bwca.

Q: QuestionI need a webcam can this be installed?

Asked 8 years ago by Heather.

• A:Answer The laptop comes with a webcam and has a secondary webcam for the Windows Hello facial recognition login system.

  Answered 8 years ago by Toby

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