“I have this pen and it worked fine on my x360 Chromebook 14c. The screen shattered on this laptop today and the new laptop I purchased the 14b it is not connecting and won't write. The reviews state that this pen is compatible with the 14b-cb00013dx”
Answer This Question
1-1 of 1 Answer
Thank you for reaching out, apologies for what you're experiencing. Yes, the HP Rechargeable USI pen should work with your 14b-cb0013dx Chromebook. If your stylus stopped working on Chromebook, first check your pen, and make sure it's fully charged. Then ensure the tip is positioned correctly. If the issue persists, update Chrome OS, and reset your hardware. If you can't use your digital pen with specific apps, reinstall them. If these tips don't work or don't apply, please contact Support.HP.com for assistance, or call 800-474-6836.
Sorry, there was a problem. Please try again later.