Questions & Answers

Q: QuestionCan I connect multiple monitors to this HP computer?

• A:Answer Yes, this computer supports multidisplay capability, allowing you to connect two monitors.

Q: QuestionHow much RAM does this refurbished HP computer have?

• A:Answer This computer has 32GB of DDR4 SODIMM RAM.

Q: QuestionWhat type of storage drive does this HP computer have?

• A:Answer This refurbished HP computer comes with a 1TB solid-state drive (SSD).

Q: QuestionDoes this HP computer come with a keyboard and mouse?

• A:Answer Yes, this refurbished HP computer includes both a keyboard and a mouse.

Q: QuestionHow many USB ports does this HP computer have?

• A:Answer This computer has six USB ports for connecting your devices and accessories.

Q: QuestionWhat operating system does this refurbished HP computer come with?

• A:Answer This computer comes with the Windows 10 Pro operating system.

Q: QuestionWhat USB ports does it have 2.0 3.0 and how many of each?

Asked 1 year ago by MichaelW.

• A:Answer I know that is has (6) USB ports and (1) USB C port. I think all of the USB ports were 3.0. USB 3.0 will run any USB 2.0 device. For mine, I purchased an additional external docking station that adds (4) more USB (3) ports and HDMI port. The docking station connects with the USB C port and also had another USB C port. I added this docking station because I needed a second NIC port to run this unit as a router. This one was also a reasonable price. This is the link to that docking station. <https://www.newegg.com/rosewill-rhub-202201-black/p/N82E16834965280?Item=N82E16834965280&utm_source=transactional&utm_medium=email&parentItem=N82E16834965280&utm_campaign=TEMC-Carrier-Transit-Early-USA-_-N82E16834965280&cm_mmc=TEMC-Carrier-Transit-Early-USA-_-N82E16834965280&keyword=rosewill-rhub-202201-black>

  Answered 1 year ago by JamesG

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Q: QuestionCan I add a graphics card, internally or externally? Thanks

Asked 1 year ago by Hugo.

• A:Answer Hello and thank you for asking. The HP EliteDesk 800 G4 mini desktop (refurbished) does not have any room internally to support adding a graphics card, and the USB 3.1 Gen 2 ports do not have sufficient bandwidth or throughput to support an external graphics card.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this computer connect with Microsoft visual c and Windows 365 co pilot

Asked 7 months ago by Pajil.

• A:Answer Thank you for the question. Yes, you can run both apps. Note that the EliteDesk 800 G4 does not have an NPU, however, Copilot primarily relies on cloud-based processing for its functionality. This means that as long as your PC meets the software requirements—such as running Microsoft 365 Apps and having a compatible license—you can use Copilot without needing specialized hardware like an NPU.

  Answered 7 months ago by HP Team

  
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Q: QuestionWill this work well as a gaming server?

Asked 1 year ago by Cisco.

• A:Answer Thank you for your question about this HP Desktop! According to recommendations for hardware, yes this will work well as a gaming server.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs there room for an additional hdd or ssd?

Asked 1 year ago by Tim.

• A:Answer Yes

  Answered 1 year ago by JavierS

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Q: QuestionWhata the operating system? Windows 10 installed and ready to be used?

Asked 1 year ago by Amdy.

• A:Answer Hi, Amdy, and thanks for asking the question about the operating system on this computer. Yes, it's got Windows 10 installed and ready to use.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat has been “refurbished” ? Thank you Nick Name

Asked 1 year ago by Nick.

• A:Answer Nick, thank you for your question. The whole unit is refurbished and has the same standard HP warranty as a new 800 G4 desktop.

  Answered 1 year ago by HP Team

  
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Q: QuestionWill this computer drive a 34 inch monitor? Thanks crk

Asked 1 year ago by Professor.

• A:Answer Hello Professor and thank you for asking. The HP EliteDesk 800 G4 (Refurbished) is configured for DisplayPort 1.2 video output only. Any size monitor that can use DisplayPort (or HDMI with an adapter, sold separately) will work.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan this system take more than 32 gigs of ram?

Asked 1 year ago by Dovim.

• A:Answer This system cannot take more than 32GB of RAM.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat accessory is needed to connect to wifi? My modem/ router is 80 ft from my desktop and don't want to run an ethernet cable that far.

Asked 1 year ago by Question.

• A:Answer You can purchase a USB WIFI NIC. It works fine. I have one in place on the unit.

  Answered 1 year ago by JamesG

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Q: QuestionThis has a total of 4 RAM slots, correct? Does this have any open ram slots (i.e. does it come with 2 16GB sticks or 4 8GB sticks)?

Asked 1 year ago by KrisG.

• A:Answer The board on this desktop computer has 2 RAM slots and the 32GB of memory is in a 2 x 16GB configuration.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat plugin ports and graphics capabilities does this have?

Asked 1 year ago by BeachOBX.

• A:Answer Its onboard graphics. Not for gaming and only has DP and VGA ports.

  Answered 1 year ago by RosaBVerified Purchase

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Q: QuestionCan this be updated to windows 11?

Asked 2 years ago by PK.

• A:Answer Yes I have upgraded mine to Windows 11. I also dual boot with UBUNTU OS.

  Answered 1 year ago by JamesG

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