“I purchased a "Refurbished Envy Desktop- Intel Core i5-1TB Hard Drive - Brushed metal" with the understanding that this is a brand new computer. Hope I am right, otherwise I will send it back and re-order a brand new computer. Please advise. Thanks”
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Refurbished means: A computer had a defect, or was sent back to the manufacturer for repairs. After repairs/adjustments are made, the computer then goes through various tests & inspections to certify that there are no further defects or problems. So technically, the computer is not brand new.
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