Questions & Answers
- Model:
- 11-ak0053dx
- |
- SKU:
- 6499940
Highly rated by customers for: Size, Ease of use, Weight
$161.99Your price for this item is $161.99
Clearance
Comp. Value: $189.99
The comparable value price is $189.99
Page Showing 61-80 of 84 questions
Q: QuestionCan Photoshop be used on this laptop?
Asked by Shayz311.
- A:Answer Hello. Thanks for your question. No. You need a computer with at least Intel i5 or AMD Ryzen 5 processor or better with 8 GB or 16 GB of RAM and a discrete graphics card with 2 gigabytes or more of video memory to run the Adobe programs like Photoshop. They are big programs that require a lot of processing power to run. We recommend partnering with a Blue Shirt team member in the computer department at Best Buy for further assistance.
Answered by HP Team

Q: QuestionCan Cricut space be downloaded on this?
Asked by MrsWilliams.
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Unfortuately, it appears that Cricut design space is not one of the available apps
Answered by HP Team

Q: QuestionIs it strictly wireless internet only, or can I plug in Ethernet by using a usb-c/usb adapter? Can I play video files from external SD cards and/or USB?
Asked by Anonymous.
- A:Answer Yes to question
Answered by BBuy
Q: QuestionWould this make a good travel laptop for light Microsoft Office work; outlook, word, PowerPoint, excel? Mainly used to present files from those programs using the HDMI port for display and a slide "clicker."
Asked by Anonymous.
- A:Answer Absolutely has the perfect size ,is light and very easy to manage
Answered by Chivis
Q: QuestionIs this computer touch screen?
Asked by Nana.
- A:Answer Thank you for your question! This is not a touchscreen model.
Answered by HP Team

Q: QuestionWhat is the AUE (automatic update expiration) from Google support?
Asked by Pinkhairlady.
- A:Answer Thank you for the question. This is an HP Stream - a Windows laptop. It is not a Chromebook and does not have a Google AUE.
Answered by HP Team

Q: QuestionIs there a way to make an OS recovery media? Also, can Linux or Windows 10 be installed on this laptop?
Asked by Anon.
- A:Answer Thank you for the question. Yes, you can create recovery media using a USB flash drive. Windows 10 cannot be installed, for security purposes. You may be able to install Linux by converting out of S Mode. Please review the system requirements for Linux to confirm that this laptop meets those specifications.
Answered by HP Team

Q: QuestionCan I download respondus browser to take my school exam? Also how would I go about removing it out of S mode?
Asked by Keke.
- A:Answer Once you remove S Mode this Stream laptop will be compatible with Respondus LockDown. Switching out of S mode in Windows: On your PC running Windows 11 in S mode, open Settings > System > Activation. In the Switch to Windows 11 Pro section, select Go to the Store. On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button.
Answered by HP Team

Q: Questionis this a chrome book are lap top?and is it new or refurbished ?
Asked by tony.
- A:Answer It's a laptop and is brand new
Answered by Chivis
Q: QuestionCan online games like Majong be played on this laptop?
Asked by DiDi.
- A:Answer Yes you can play ganes
Answered by Chivis
Q: Questiondoes it have a port for a mouse? ... I need to use a mouse
Asked by DancingAnna.
- A:Answer Yes...you can also purchase a USB C-Hub and connect your wireless mouse to that and then into the C-Hub in the computer.
Answered by Dr2011
Q: QuestionI do teletherapy and therefore need a good, clear camera with good resolution. How would you say the camera is on this laptop?
Asked by Camera.
- A:Answer There are many factors that are involved when doing online chats of any sort. As far taking pictures or video, this camera is fine. If you are online, it will also depend on the internet connection between you and the other people, the specs of the machines, the program that you are using, and other background programs that could be running at the same time. You will also want to look at the system requirements from the developer's site for the program you use. In a case like this, I would recommend talking to a Best Buy associate and giving details that you can such as your internet speeds, router setup and let them know which program you will be using to make sure you have a setup to meet your needs.
Answered by HP Team

Q: QuestionI use Google drive for most of my pdf paperwork will this computer work for this?
Asked by Anonymous.
- A:Answer Yes
Answered by Carnell
Q: QuestionWould i be able to play valorant, the sims 4 and minecraft on this laptop
Asked by Maya.
- A:Answer I think, this is not gamer's laptop. The sims 4 and minecraft hardware requirements are higher: especially, for CPU (i3 or even I5, not Celeron) and graphics (GPUs).
Answered by Vlad
Q: QuestionCan the Zoom app be downloaded after the S business is removed?
Asked by MM66.
- A:Answer After Windows 11 S mode switched out, it is possible to install any software for Windows. I did not install Zoom, but I installed Firefox, Chrome, Avira, Adobe viewer, etc. Remember, it is only 64-GB drive, Windows 11 (w/o S) occupies 22.2 GB, and I have only ~20 GB free now. I use SD card for my docs, photos, etc.
Answered by Vlad
Q: QuestionIs this a good computer for Serato Dj and other D.A.W.s like Protools, MPC Studio, Fruity Loops etc.? Can I use the Pioneer DJ DDJ-REV1 with it?
Asked by DjPabloE.
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Unfortunately, none of those apps are available in the Windows Store.
Answered by HP Team

Q: Questionhow much storage
Asked by Sssssoups.
- A:Answer 64-GB eMMC internal drive . But it is possible to use small SD card (128 or 256 GB and more) permanently as external storage - one inserted, it's invisible.
Answered by Vlad
Q: QuestionDoes this computer come with Word/excel etc? If not, can they be purchased and downloaded or no?
Asked by SLMG.
- A:Answer I have with it MS 365 personal 1-year subscription, and 1 TB OneDrive cloud storage.
Answered by Vlad
Q: QuestionWith the s mode can I download apps such as my bank app?
Asked by Lenie58.
- A:Answer Thank you for the question. With Windows S Mode, apps can only be obtained from the Microsoft Store. This won't be a problem if your bank app is there. If not, you'll need to convert the laptop out of S Mode. It's a free and simple conversion, but not reversible.
Answered by HP Team

Q: QuestionDoes it have windows 11 on it?
Asked by Prettybrowning.
- A:Answer Windows 11 S mode bu default. But it is easy to switch it to conventional Windows 11. I did it.
Answered by Vlad
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