Questions & Answers

Q: QuestionI recently bought this laptop and needed more RAM. how many gigs can it support, and how many Mhz is the max? I get many frame drops in games due to insufficient RAM.

Asked 1 year ago by NitroSheep.

• A:Answer There are different answers to the RAM expansion question. My research indicates that while HP tested the unit up to 16GB total RAM, it can actually work with up to 64GB. Please note, however, that I personally have not tested it to that amount.

  Answered 1 year ago by luislast

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Q: Questiondoes this lap top have TMP 2.0

Asked 1 year ago by Anonymous.

• A:Answer Thank you for the question. Yes, the Victus 15-fa0033dx has TPM 2.0 ( a requirement for Windows 11).

  Answered 1 year ago by HP Team

  
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Q: QuestionHow many ram slots and what is the maximum capacity?

Asked 1 year ago by Ryan.

This question was asked about the related product: HP - Victus 15.6" 144Hz Full HD Gaming Laptop - Intel Core i5 13420H 2023 - 8GB Memory - NVIDIA GeForce RTX 3050 - 512GB SSD - Mica Silver

• A:Answer Hello Ryan, and thank you for your question. The HP 15-fa2013dx laptop has two RAM slots and supports a maximum of 32GB of RAM.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs the 8gb ram ddr4 or ddr5 because I want to upgrade the ram to 16gb for my son who love to play video games.

Asked 1 year ago by Anonymous.

• A:Answer Thanks for your question. This HP Victus laptop has DDR4 memory installed.

  Answered 1 year ago by HP Team

  
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Q: QuestionHow long dose battery last?

Asked 1 year ago by Ipad.

• A:Answer No question about battery life can be adequately addressed without knowing the exact circumstances under which it was tested: condition of battery, other programs running (including WiFi and Ethernet), screen brightness, etc. Advise you search for reviews by accepted companies (Consumer Reports, etc.) that will provide the exact circumstances under which testing was accomplished.

  Answered 1 year ago by luislast

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Q: QuestionHello! I'm looking at recommending this computer to my sister as a good budget gaming rig, but I'm seeing it posted as unavailable at the moment. Would you be able to let me know if it's out of stock? Thank you!

Asked 1 year ago by DrQuestions.

• A:Answer Thank you for the question. This forum does not have information about retailer stock levels. Please reach out to the store directly for assistance.

  Answered 1 year ago by HP Team

  
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Q: Questionis is available to pick up around alexanderia? please let me know

Asked 1 year ago by Anonymous.

• A:Answer Thank you for the question. Inventory numbers change quickly at this time of year. Please reach out to your local Best Buy. They can tell you which stores adjacent to you have it in stock.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan this laptop run Sims 4 well?

Asked 1 year ago by Kelly.

• A:Answer Thank you for your question! It will depend on the settings you are looking to run it on. To insure the PC you are interested in meets the system requirements to run The Sims 4, it is recommended to check the games publishers website for their system requirements.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs this a loud machine? I'm looking for something that runs quietly

Asked 1 year ago by Sammi.

• A:Answer Sammi, thank you for your question about this HP Victus laptop! It runs fairly quietly on lower loads, like browsing and document composition.

  Answered 1 year ago by HP Team

  
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Q: QuestionHello, is the product new or remanufactured? thank you

Asked 1 year ago by Alex.

• A:Answer Thank you for your question! The laptop is new, if it is remanufactured it will generally say so in the item name.

  Answered 1 year ago by HP Team

  
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Q: QuestionOut of the box before setup display looks dim, is that how bright it will be after setup or is there adjustments that can be made to make it brighter?

Asked 1 year ago by Gonzo.

• A:Answer Thank you for your question about this HP Victus gaming laptop! I am sorry to hear about the brightness issues that you are having. There are multiple ways to adjust the brightness. If that is not satisfactory, you can return it if it is within the returns period or have Geek Squad look into the issue. HP's factory warranty is one year and Best Buy stores are authorized HP Service Centers, so they can do warranty work.

  Answered 1 year ago by HP Team

  
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Q: QuestionI bought this computer from BB when I was in the US but now I'm overseas and 8GB isn't cutting it. Is it sodimm 260 pins or 288 pins? What should I look for?

Asked 1 year ago by ecerejo.

• A:Answer Thank you for your question about this HP Victus! This laptop uses 260-pin DDR4-3200 SODIMMs.

  Answered 1 year ago by HP Team

  
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Q: Questiondoes it come with outlook installed

Asked 1 year ago by Anonymous.

• A:Answer There are actually two basic versions of Outlook (not counting the various ones that are issued every few years or so): the original (usually purchased as part of Office) and the "new" version, which is now part of Windows Operating System. This comes with the "new" version, and you can add the "Office" version, if you want.

  Answered 1 year ago by luislast

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Q: QuestionDoes this laptop have a feature to disable advanced optimus or have any type of mux switch?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your question on this HP Victus laptop! The Graphics Switcher is a feature in the pre-loaded Omen Gaming Hub software.

  Answered 1 year ago by HP Team

  
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Q: QuestionHow many pins are the ram slots?

Asked 1 year ago by ecerejo.

• A:Answer Thank you for the question. The DIMM DDR4 slots in the Victus 15-fa0033dx motherboard accommodate 288 pins that are on the DDR4 RAM module.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat is the TGP for the RTX 3050?

Asked 1 year ago by Douglas.

• A:Answer Douglas, thank you for your interest in this HP Victus gaming laptop! The RTX 3050 mobile GPU has a TGP range from 35 watts to 80 watts. It depends on the clock speeds and the load on the card itself.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this laptop have a thunderbolt port?

Asked 1 year ago by Ep1234.

• A:Answer Hi there. Thank you for your question. This HP Victus laptop (model: 15-fa0033dx) does not come with a Thunderbolt port.

  Answered 1 year ago by HP Team

  
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Q: QuestionHello, I see this laptop is on sale, how much longer will it be on sale for as of June 19th 2024?

Asked 1 year ago by Dani.

• A:Answer Thank you for your question, Dani! The length of sales are determined between HP and Best Buy. Most special offers run for one week Sunday through Saturday.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat type of SSD does it take? Gen 3 or 4?

Asked 2 years ago by Tim.

• A:Answer Tim, thank you for your question on the SSD. The equipped SSD in this is a PCIe Gen4 NvME drive. These are commonly sold in Best Buy stores.

  Answered 2 years ago by HP Team

  
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