Questions & Answers

Q: QuestionWhat is the weight of the Hypervolt 2 massage device?

• A:Answer The Hypervolt 2 massage device weights 1.8 lbs.

Q: QuestionWhat is the battery life of this massage device?

• A:Answer The battery life is up to three hours.

Q: QuestionDoes this device use quiet technology?

• A:Answer Yes, the device uses patented QuietGlide technology.

Q: QuestionIs this massage device approved for carry-on during flights?

• A:Answer Yes, this massage device is approved by TSA for carry-on.

Q: QuestionHow many speeds does this percussion massage device have?

• A:Answer This percussion massage device has three speeds of percussion.

Q: QuestionWhat kind of battery does the massage device use?

• A:Answer The massage device uses a rechargeable lithium-ion battery.

Q: QuestionFirst time using it but the machine cannot be turned on after charging it for more than 4 hours (still red blinking light), how to fix it?

Asked 3 years ago by Pete.

• A:Answer Same problem .. can somebody help ???

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWhen not in use , is the green light supposed to stay on ?

Asked 4 years ago by Owner.

• A:Answer When you power it on by long-pressing the power button the light turns green letting you know it’s ready to be used. You then cycle through the three power levels by quick-pressing the power button 1,2,and 3 times. When you quick-press the power button a fourth time it will be put in standby and the light will stay green letting you know it’s still ready to be used: If you keep it in standby mode for about 5 min, not pressing any buttons, then it automatically turns itself off fully, the light turns off, and you will need to do another long-press to power it on again. All this only applies if you have unplugged it from the charger. The light stays on if you have it plugged in to indicate its charging level. I don’t think it’s recommended to use the hypervolt while it’s plugged in.

  Answered 4 years ago by TrilliumVerified Purchase

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Q: QuestionWhat is the wattage of this?

Asked 4 years ago by Justme.

• A:Answer The AC-DC adapter charger includes different electrical plugs (swappable, aka: acceptable for European use) with input 100-240 V (0.7 A) and output 18 V (1.0 A)....so, 18 Watts if that is what you're asking. Beware, the charger cord has a proprietary plug for the percussion massage unit.

  Answered 4 years ago by RammieVerified Purchase

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Q: QuestionWhen purchasing this on BestBuy.com, it doesn't say that the attachment heads are included. Are the 5 total attchement heads included?

Asked 3 years ago by Rach.

• A:Answer Hi there! Yes, all 5 of our Hypervolt attachment heads are included with our Hypervolt 2 and Hypervolt 2 Pro packages!

  Answered 3 years ago by Hyperice

  
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Q: QuestionWhat is the amplitude for this massager?

Asked 2 years ago by prof2000.

• A:Answer The amplitude of the Hypervolt 2 is 12mm.

  Answered 2 years ago by Hyperice

  
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Q: QuestionWhat is the stall force of this massager?

Asked 2 years ago by prof2000.

• A:Answer I am not sure the exact number. I weigh almost 200 lbs, and I was able to put it under my thigh and apply pressure to get it deeper. It never slowed nor stalled. It made my whole leg numb after 10 minutes of how deep the massage was going.

  Answered 2 years ago by BojevesVerified Purchase

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Q: QuestionWhat is the speed in RPMs of the unit?

Asked 2 years ago by allen.

• A:Answer Hi there! The speed and frequency of the Hypervolt 2 is listed below according to each speed setting: Level 1: 33 Hz / 2,000 PPM Level 2: 40 Hz / 2,350 PPM Level 3: 45 Hz / 2,700 PPM

  Answered 2 years ago by Hyperice

  
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Q: QuestionHi I wanted to know if I bought this and tried it at home and didn't like it - if I can return it the next day ? Thanks

Asked 1 year ago by hypervolt2.

• A:Answer If buying through Best Buy, please refer to their return policy as it could differ from orders made on our Hyperice.com website.

  Answered 1 year ago by Hyperice

  
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Q: QuestionWhy does the light blink red while charging?

Asked 2 years ago by Mike.

• A:Answer The Hypervolt has a ring light on the handle that is used as the battery indicator. When placed on the charger, this light will pulsate red, yellow, or green when charging. Red indicates that it is low or out of battery, yellow indicates that it the battery is half full, and green indicates that the device is close to be fully charged. When the device is fully charged, the device will stop pulsating and just display a solid green color.

  Answered 2 years ago by Hyperice

  
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Q: QuestionIs the battery on the new model better than the previous one that had a cylinder shape battery? After having it for less than 3 years I've gone through 2 batteries and now have a massage gun that is basically worthless.

Asked 2 years ago by Andy.

• A:Answer I thought the battery lasted quite a while before needing to be charged. I put the unit behind my pillow and lean back on it. It then massages my entire back. It has a strong pulse. I love it.

  Answered 2 years ago by Debbie

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Q: QuestionDoes this Hyperice Hypervolt 2 fit into the Black Hypervolt case??

Asked 3 years ago by Amazing.

• A:Answer I believe it does. The Hypervolt 2 Pro doesn’t fit however. They’re supposed to be making a case for that

  Answered 3 years ago by BillyBVerified Purchase

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Q: QuestionIs there a Hypervolt 2 Percussion Massage Device without Bluetooth? Susan

Asked 4 years ago by Anonymous.

• A:Answer You can use it with or without Bluetooth. The Bluetooth helps do the regiments they recommend and auto adjusts the speed for them, but I use it all the time with no Bluetooth attached. It has low, medium, and high setting.

  Answered 2 years ago by Bojeves

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Q: QuestionAre there different colors?

Asked 4 years ago by Saymon.

• A:Answer No. Just grey

  Answered 4 years ago by AprotectionVerified Purchase

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