Questions & Answers

Q: QuestionWhat is the weight of the Hypervolt 2 Pro?

• A:Answer The Hypervolt 2 Pro weighs 5.94 pounds.

Q: QuestionWhat is the battery life of the Hypervolt 2 Pro?

• A:Answer The Hypervolt 2 Pro has a rechargeable lithium-ion battery with a 3-hour battery life.

Q: QuestionIs the Hypervolt 2 Pro TSA approved?

• A:Answer Yes, the Hypervolt 2 Pro is travel-friendly and TSA approved for carry-on.

Q: QuestionCan the Hypervolt 2 Pro be used for warm-up and recovery?

• A:Answer Yes, the Hypervolt 2 Pro can be used for warm-up and recovery like the pros, with guided routines from top athletes and automatic speed adjustment with the Bluetooth connected Hyperice App, powered by HyperSmart technology.

Q: QuestionWhat is the primary material of the Hypervolt 2 Pro?

• A:Answer The Hypervolt 2 Pro is made of PC ABS plastic and nylon plastic.

Q: QuestionHow does the hypervolt Pro compare to the hypervolt 2

Asked 3 days ago by hypervoltpro2.

Q: QuestionMy new Hypervolt 2 Pro just purchased yesterday seems to vibrate more than my original Hypervolt Pro could this be do to the removable battery is not as tight a fit?

Asked 1 year ago by Man.

• A:Answer Thank you for reaching out, we are happy to assist! All our devices have a 1-year warranty on them for any repairs or replacements that are needed. Please reach us at [email protected] and one of our agents would be happy to help you!

  Answered 1 year ago by Hyperice

  
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Q: QuestionLast couple of massagers i have had turn of while in use aftrer 10 minutes. Question is how long will this work on a continuous use? Will is stop after 10 minutes or last as long as the battery charge

Asked 1 year ago by Curious.

• A:Answer Not a problem with this product

  Answered 4 months ago by CarolKeVerified Purchase

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Q: QuestionHow loud is it? What is the decibel level? I hate disturbing anyone

Asked 1 year ago by Kay.

• A:Answer I dont have a db meter buts its super quiet for us.

  Answered 1 year ago by Anonymous

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Q: QuestionIs this waterproof?

Asked 3 years ago by Long.

• A:Answer No, it is not waterproof nor water resistan.

  Answered 2 years ago by CarlosDVerified Purchase

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Q: QuestionI bought this one and it was great but looking for which case I should buy since it seems bigger than the others.

Asked 3 years ago by JDC25.

• A:Answer The insignia case that Best Buy sells for it. I got it and it fits perfect and holds everything

  Answered 3 years ago by DomCVerified Purchase

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Q: QuestionHyperice answered my previous question, and in their answer they said to contact [email protected] if I had other questions. So I did send another question to that email address, but never received an answer.

Asked 3 years ago by Skipper.

• A:Answer Hi there! We apologize if we did not get to answering your email yet. What was the other question that you had?

  Answered 3 years ago by Hyperice

  
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Q: QuestionDo you have to use the Bluetooth function? I'd rather not download any other apps to my phone. I'd just prefer to turn it on and have it work.

Asked 3 years ago by Skipper.

• A:Answer No you don’t have to use Bluetooth. I downloaded it but so far have used the device alone. But the app can be helpful with recommended heads and times for specific pains and locations

  Answered 3 years ago by DomCVerified Purchase

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Q: QuestionIS the Round Ball Attachment a Silicone type Rubber or is it Foam?

Asked 4 years ago by RBOWWOW.

• A:Answer Silicone.

  Answered 3 years ago by JahhcobeVerified Purchase

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Q: QuestionAmplitude? Stall force? Speeds?

Asked 4 years ago by Andrew.

• A:Answer Hi there! The Hypervolt 2 Pro now has 5 speeds that can be accessed with our digital speed dial. Here are the 5 levels: : Level 1 - 1700/28 Hz, Level 2 - 1900/32 Hz, Level 3 - 2100/35 Hz, Level 4 - 2400/40 Hz, Level 5 - 2700/45 Hz. The stall force is between 60 and 70 lbs and the stroke length is 14 mm. Please reach out to our HyperCare team at Hyperice.com if there are any further questions!

  Answered 4 years ago by Hyperice

  
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Q: QuestionI’ve had this device since Black Friday haven’t used it a lot but not enough. I went to use it one night and it sounded like something is loose on the inside and is rattling around on the inside. What steps do I need to take?

Asked 3 years ago by Logan.

• A:Answer Hi there! Thank you for reaching out and letting us know! We'd be happy to help you with this! Please reach out to our HyperCare team at [email protected] and they'll be able to further assist you. We look forward to hearing from you!

  Answered 3 years ago by Hyperice

  
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Q: QuestionMy biggest concern is that the battery dies and will no longer recharge. At least with my Theragun, I have 3 batteries that I can rotate, without any downtime. Does the warranty cover the battery dying? or do I need to purchase extended coverage?

Asked 2 years ago by MarioR.

• A:Answer Battery lasts a long time and charges quickly when needed. Don’t need extended warranty.

  Answered 4 months ago by CarolKeVerified Purchase

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