Questions & Answers

Q: QuestionDoes this attachment connect to the Hyperice app?

• A:Answer Yes, the Normatec 3 Hip Attachment has Bluetooth and connects with the Hyperice app.

Q: QuestionDoes the Normatec 3 Hip Attachment have an adjustable fit?

• A:Answer Yes, it has two adjustable buckles to ensure a comfortable and supportive fit.

Q: QuestionHow many zones of compression does the Normatec 3 Hip Attachment have?

• A:Answer The Normatec 3 Hip Attachment has two zones of targeted compression.

Q: QuestionCan I travel with the Normatec 3 Hip Attachment?

• A:Answer Yes, it has TSA approval for carry-on, so you can take it with you when you travel.

Q: QuestionWill the pulse 2.0 be compatible for the hip units

Asked 5 months ago by Z.

• A:Answer Yes, the Normatec 2.0 is compatible with all the current Normatec 3 attachments including the hips attachment!

  Answered 5 months ago by Hyperice

  
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Q: QuestionIs it possible to return Normatec Hip Attachment if I only realized when received that the control has to be purchased seperately ?

Asked 6 months ago by Garth.

• A:Answer If this was purchased at Best Buy, please refer to Best Buy's return policy or contact their dedicated support team to help with this!

  Answered 6 months ago by Hyperice

  
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Q: QuestionCan you use the hip by itself? I bought the elite leg first but want the hip ones for my son.

Asked 8 months ago by Carrie.

• A:Answer The hip attachment is only compatible with our Normatec 3 system. Please reach out to our team at [email protected] and one of our agents would be happy to help you get the necessary items to use the hip attachment!

  Answered 8 months ago by Hyperice

  
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Q: QuestionControl is included, correct?

Asked 1 year ago by Rick.

• A:Answer No, the control unit is not included.

  Answered 1 year ago by Hyperice

  
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Q: QuestionCan it be returned if found ineffective after a short trial period?

Asked 3 years ago by Paul.

• A:Answer Usually yes. I noticed I have a return date well over 6 weeks after my purchase date.

  Answered 2 years ago by MarioRVerified Purchase

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Q: QuestionIs this compatible with the Normatec Elite boots?

Asked 1 year ago by Install.

• A:Answer The Normatec 3 Hip attachment is not compatible with the Normatec Elites boots, as the Elites are just for the legs. The Normatec 3 system will have the connection hose and control unit that the Hip Attachment requires to work.

  Answered 1 year ago by Hyperice

  
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