“My remote for my RGB Lights isn't working, how do I get a replacement?”

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• It wasn't the remote it was the PC itself it was defective, Best Buy did an exchange for me.

  Answered by CasTheGreat 7 years ago

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• My first Trace unit had the same problem. I thought it was a dead battery remote but the light still would not work. I took it back and got another computer. Problem solved

  Answered by Brandon 7 years ago

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