Questions & Answers

Name: iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2070 SUPER - 1TB HDD + 480GB Solid State Drive
Brand: iBUYPOWER
SKU: 6362981
Price: 579.99 USD
Rating: 4.7 (1489 reviews)

iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2070 SUPER - 1TB HDD + 480GB Solid State Drive

Model:: BB972; |
SKU:: 6362981

User rating, 4.7 out of 5 stars with 1489 reviews.

Highly rated by customers for:

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QuestionIf the shroud is not removable, then replacing the motherboard isn't possible, nor is adding or upgrading SSD/HDD?
Asked 5 years ago by Vinc.
- Answer Hello, You do not need to remove the shroud to replace those parts, as there are holes that allow the cabling to go through.
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionAre you sure this has 16GB of RAM? My friend bought this PC and he says the PC only recognizes it being 8GB of RAM.
Asked 5 years ago by dee.
- Answer Hello, Yes this system has 16GB of RAM. If your friend is having issues with his RAM, please tell him to contact our technical support so they can assist him.
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionWhat power suply comes with this computer and how many watts does it have??
Asked 5 years ago by Sindja.
- Answer Hello, This system comes with a 650 watt power supply!
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionHow much fps will this pc run endgame comp setting fortnite and also how much fps would this pc run on midgame/early game low settings
Asked 5 years ago by Sawzyyy.
- Answer Hello, We are unable to provide specific FPS information as that is dependent on your in game settings!
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionWhen I turn my PC off, the graphics card plugs (PCIe) sparks and makes a popping sound. This isn't normal and I'm trying to see if there's a fix
Asked 5 years ago by Vinc.
- Answer I do have a lot of problem. I'm not happy at all this product. I return the computer . is n't friendly to use
  Answered 5 years ago by Efuye
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QuestionHow do I know what 32GB RAM is compatible with this pc? I know the memory it comes with is 16GB DDR4-2666 MHz Memory. Do I need to look for one that is 2666MHz or can it be a 32GB RAM-3200 or 3600 MHz?
Asked 5 years ago by Alie.
- Answer Hello, If you are planning on adding 16GB more RAM into the PC, we recommend using the exact same model that the PC comes with, as mixing RAM kits can cause compatibility issues,
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionIf I wanted to upgrade the SSD to a 970 EVO Plus M.2, would that be possible?
Asked 5 years ago by Conner.
- Answer Ya. But save your money. There are cheaper m.2’s that are just as good. Or there better m.2s for the price
  Answered 5 years ago by Jc210
  Answer this question
QuestionCan the case fit an atx mobo?
Asked 5 years ago by User177.
- Answer Hello, Yes, the motherboard that comes in this case is already an ATX motherboard.
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionI was told that I could pull down on the front panel to clean the front fans but I tried and it wouldn’t come off. Am I doing something wrong?
Asked 5 years ago by Mercury.
- Answer I believe you need to take the two small screws out at bottom
  Answered 5 years ago by DennisS
  Answer this question
QuestionHello, I want to upgrade to have a CPU AIo cooling fan. Im looking at the 280MM, will it fit? If not, what is the maximum MM? Thanks
Asked 5 years ago by Felixqueb.
- Answer Hello, A 280mm AIO will fit at the front of the case!
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionAre you able to change the color of the lights inside the pc?
Asked 5 years ago by Marc.
- Answer yes you can, I turned mine off
  Answered 5 years ago by Loni
  Answer this question
QuestionSo I had this pc for about a month now and I play fortnite and all of a sudden my frames got really low and I thought it was just the game so I uninstalled it and got it again but it still low frames so I had to factory reset it and it does the same thing
Asked 5 years ago by Luis.
- Answer We are deeply sorry to hear that your purchase of our iBUYPOWER gaming desktop was not completely to your satisfaction. We value each of our customers’ feedback and will do our best to update and solve any issues you may be having. Please reach out to us in order for us to assist and troubleshoot your new gaming desktop. We will see what we can do to quickly help ensure your gaming system is up and running as soon as possible. Customer Service Hours: Mon - Fri: 8:30 am - 5:30 pm PST Toll Free: (888) 462-3899 Phone: (626) 269-5200 Email: [email protected] Chat: https://www.ibuypower.com/Support Technical Support Hours: Mon - Fri: 8:30 am - 5:00 pm PST Toll Free: (888) 618-6040 Phone: (626) 269-5170 Email: [email protected]
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionIs this VR compatible?
Asked 5 years ago by Yeayea.
- Answer Hello, Yes this system is VR compatible!
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionHow do I use my tv as a monitor? My hdmi is saying no signal?
Asked 5 years ago by Anonymous.
- Answer Hello, Make sure you are plugging the HDMI cable into the computer's graphics card and not the motherboard. It should work with the PC as long as the cable is correct.
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionWas curious how many cores come with the i7-9700f?
Asked 5 years ago by JRegan.
- Answer 8 cores 16 threads.
  Answered 5 years ago by Answer
  Answer this question
QuestionMy unit comes with two CD~s. It doesn`t have a CD drive. What are they used for ?
Asked 5 years ago by tigger37.
- Answer Hello, You do not need those CDs, they were just extras that came with some of the parts in your build. The information in the CDs can be found online.
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionDoes this pc have wifi
Asked 5 years ago by redwings71.
- Answer Hello, Yes this PC has WiFi!
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
Questionis this good pc box for play on iracing?
Asked 5 years ago by Anonymous.
- Answer Hello, Yes this system can run iracing well!
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionHello, I bought this tower a while back and when I set it up I have to reset it and I lost the RGB lighting software. I tried to download the software again but it keeps saying "This utility is not for this platform" Anyway I can fix this?
Asked 5 years ago by XBOY.
- Answer Hello, You should be able to download the software from your motherboard manufacturer's website. For example, if your system has an ASUS motherboard, you would go to ASUS's website and download their RGB software which is called ASUS Mystic Light
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question
QuestionIs this compatible with Ubuntu Linux?
Asked 5 years ago by BigAl.
- Answer Hello, This system comes with Windows as the operating system but you would still be able to use Linux with the system.
  Answered 5 years ago by iBUYPOWER Product Expert
  Answer this question

Showing 161-180 of 506 questions

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Questions & Answers

iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2070 SUPER - 1TB HDD + 480GB Solid State Drive

Q: QuestionIf the shroud is not removable, then replacing the motherboard isn't possible, nor is adding or upgrading SSD/HDD?

Q: QuestionAre you sure this has 16GB of RAM? My friend bought this PC and he says the PC only recognizes it being 8GB of RAM.

Q: QuestionWhat power suply comes with this computer and how many watts does it have??

Q: QuestionHow much fps will this pc run endgame comp setting fortnite and also how much fps would this pc run on midgame/early game low settings

Q: QuestionWhen I turn my PC off, the graphics card plugs (PCIe) sparks and makes a popping sound. This isn't normal and I'm trying to see if there's a fix

Q: QuestionHow do I know what 32GB RAM is compatible with this pc? I know the memory it comes with is 16GB DDR4-2666 MHz Memory. Do I need to look for one that is 2666MHz or can it be a 32GB RAM-3200 or 3600 MHz?

Q: QuestionIf I wanted to upgrade the SSD to a 970 EVO Plus M.2, would that be possible?

Q: QuestionCan the case fit an atx mobo?

Q: QuestionI was told that I could pull down on the front panel to clean the front fans but I tried and it wouldn’t come off. Am I doing something wrong?

Q: QuestionHello, I want to upgrade to have a CPU AIo cooling fan. Im looking at the 280MM, will it fit? If not, what is the maximum MM? Thanks

Q: QuestionAre you able to change the color of the lights inside the pc?

Q: QuestionSo I had this pc for about a month now and I play fortnite and all of a sudden my frames got really low and I thought it was just the game so I uninstalled it and got it again but it still low frames so I had to factory reset it and it does the same thing

Q: QuestionIs this VR compatible?

Q: QuestionHow do I use my tv as a monitor? My hdmi is saying no signal?

Q: QuestionWas curious how many cores come with the i7-9700f?

Q: QuestionMy unit comes with two CD~s. It doesn`t have a CD drive. What are they used for ?

Q: QuestionDoes this pc have wifi

Q: Questionis this good pc box for play on iracing?

Q: QuestionHello, I bought this tower a while back and when I set it up I have to reset it and I lost the RGB lighting software. I tried to download the software again but it keeps saying "This utility is not for this platform" Anyway I can fix this?

Q: QuestionIs this compatible with Ubuntu Linux?

QuestionIf the shroud is not removable, then replacing the motherboard isn't possible, nor is adding or upgrading SSD/HDD?

QuestionAre you sure this has 16GB of RAM? My friend bought this PC and he says the PC only recognizes it being 8GB of RAM.

QuestionWhat power suply comes with this computer and how many watts does it have??

QuestionHow much fps will this pc run endgame comp setting fortnite and also how much fps would this pc run on midgame/early game low settings

QuestionWhen I turn my PC off, the graphics card plugs (PCIe) sparks and makes a popping sound. This isn't normal and I'm trying to see if there's a fix

QuestionHow do I know what 32GB RAM is compatible with this pc? I know the memory it comes with is 16GB DDR4-2666 MHz Memory. Do I need to look for one that is 2666MHz or can it be a 32GB RAM-3200 or 3600 MHz?

QuestionIf I wanted to upgrade the SSD to a 970 EVO Plus M.2, would that be possible?

QuestionCan the case fit an atx mobo?

QuestionI was told that I could pull down on the front panel to clean the front fans but I tried and it wouldn’t come off. Am I doing something wrong?

QuestionHello, I want to upgrade to have a CPU AIo cooling fan. Im looking at the 280MM, will it fit? If not, what is the maximum MM? Thanks

QuestionAre you able to change the color of the lights inside the pc?

QuestionSo I had this pc for about a month now and I play fortnite and all of a sudden my frames got really low and I thought it was just the game so I uninstalled it and got it again but it still low frames so I had to factory reset it and it does the same thing

QuestionIs this VR compatible?

QuestionHow do I use my tv as a monitor? My hdmi is saying no signal?

QuestionWas curious how many cores come with the i7-9700f?

QuestionMy unit comes with two CD~s. It doesn`t have a CD drive. What are they used for ?

QuestionDoes this pc have wifi

Questionis this good pc box for play on iracing?

QuestionHello, I bought this tower a while back and when I set it up I have to reset it and I lost the RGB lighting software. I tried to download the software again but it keeps saying "This utility is not for this platform" Anyway I can fix this?

QuestionIs this compatible with Ubuntu Linux?