Questions & Answers

Q: QuestionWhat is the estimated time to complete this data transfer service?

• A:Answer The estimated time to complete the service is 190 minutes.

Q: QuestionHow will I know if my data has been transferred properly?

• A:Answer The agent will confirm with you that your data has been properly transferred and then demonstrate how to navigate and access the data on your destination device.

Q: QuestionHow does the agent handle the file organization during transfer?

• A:Answer The agent will duplicate the file paths and folder structure of the original device when transferring the data.

Q: QuestionWhat does this data transfer service include?

• A:Answer This service includes the transfer or backup of up to 300GB of data from one computer to a network-attached storage (NAS), hard drive, or other storage medium.

Q: QuestionWhat happens before the data transfer begins?

• A:Answer Before beginning the transfer, the agent will discuss the scope of work for the service to ensure it meets your needs and expectations.

Q: QuestionDoes in-home data transfer include transfer from one computer to a new one?

Asked 3 months ago by David.

• A:Answer Yes

  Answered 1 week ago by MichaelRVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWe had attempt to hack our bank account. Banker suggests we have our hard drive cleaned. I would like someone to come to home and check for viruses and in general help me to troubleshoot with several other issues. Please advise with in-home appt.

Asked 4 months ago by Jeanne.

Q: Questionhow much would you charge to recover data from my hard drive. It crashed. Windows 8 old pc

Asked 3 years ago by sb.