A:AnswerHi there! The upright freezer isn't designed to support additional shelves beyond what it already has. Modifying the internal structure could compromise its functionality and safety. If you have more questions, please reach us at 877-4674289. Carl | Insignia Support https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451
A:AnswerHi Deb,
The shelf dimensions are 10.1 in x 21.5 in (358*545mm).
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi there,
The compressor type of this unit is EZ75E1A (GMCC) (Part code : 11101010011093
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi jferre2001,
Their is a hidden issue underlying. I cannot say that it is normal.The freezer should be set to 0'F when using as a freezer mode. If it is set too high like 5'F it won't freeze properly. For more product information and assistance, please contact Insignia Support at 1-877-467-4289 or contact us via email.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi there,
If the light in the freezer is not working, there are three possible causes. The light bulb could be burned out. The light switch could be defective. There could be open internal wiring.
To look for a replacement led bulb please contact our Part store Encompass directly at 1-800-432-8542 and here is the part number 17431000005601 or you may click the link below:
https://encompass.com/
https://partstore.encompass.com/
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerBest buy will hual away. They may have a fee, but check locally because there are people that will come pickup appliances usually for fee. I did not have one to haul away.
A:AnswerUnfortunately you have to go online to get and print the manual for this freezer. I had my resourceful brother print it for me and I got the answer that I needed. It may have your answer.
A:AnswerHello Jersey,
The digital display does not going to turn off and for the proper temperature ,please click the link below for the guide temperature and please go to page 11-12 https://files.bbystatic.com/8lmuHklANtiTZHnDIBHMmg%3D%3D/User%2BGuide.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
