“I purchased this 19" LED TV, mail order from Best Buy and it does not work. How do I return this product and get my refund?”

1-6 of 6 Answers

• Sorry, if it was purchased more than 15 days ago, they refuse to refund anything regardless if the product is defective. They will only do an exchange or send it back to the factory.

  Answered by Nighthawk50 10 years ago

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• Either pay to have it shipped back or return it to a nearby store.

  Answered by sidecar1 10 years ago

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• I believe you should be able to take it to any Best Buy location. Don't know how long you have to return an item under warranty, but have your receipt and take it in.

  Answered by Rick 10 years ago

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• There is a phone number on the back of your TV remote. Call and speak with an agent there, they will assist.

  Answered by DeuceDoc 10 years ago

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• TAKE TO CLOSEST STORE FOR A QUICK RESOLUTION TO YOUR BROKE TV THEY ARE PRETTY HASSLE FREE ON RETURNS tHEY WILL HELP YOU SHIP IT BACK AND SEND YOU A NEW ONE BUT THATS MORE OF A HASSLE

  Answered by davepie 10 years ago

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• Call Best Buy right away. They should be able to give you a full refund or exchange if you didn't mistreat it or abuse it in anyway.

  Answered by SoreFingers 10 years ago

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