Questions & Answers

Q: Questionwill this tv play mjpg4 files from a thumb drive

Asked 5 years ago by handyman.

• A:Answer No, this TV only supports photos from a USB thumb drive.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionThere is something very fishy going on with these insignia tvs , this is the 2nd time my TV has shut down on me within a year , it seems like its program this way to shut down at a certain time of the year only to make us go out to to bye it again

Asked 5 years ago by Angel.

Q: QuestionBought this TV to use as a 2nd monitor with Dell Windows 10 laptop. When connected with HDMI the laptop will not recognize the 2nd monitor. I have done this with other TV's and Dell laptops. What am I missing now and any troubleshooting recommendations?

Asked 5 years ago by SlickWillie.

• A:Answer Make sure you select the correct input on the TV and press the Windows key + P on your computer.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the resolution on this tv?

Asked 5 years ago by Bezie.

• A:Answer This is a 720p TV.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the resolution of this tv?

Asked 5 years ago by Anonymous.

• A:Answer The resolution of this TV is 1366*768

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI have the insignia with model # NS-19E310A13 and. manufacturing date of 2012. I am wanting to see if it will connect to my sons Samsung chrome computer so he’s able to work and view from a larger screen. Is this TV comparable for that?

Asked 5 years ago by NS19E310A13.

• A:Answer You can connect a computer to the HDMI input of this TV.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs this a battery-operated tv? If so, does battery come with it?

Asked 5 years ago by runnybunny.

• A:Answer No, this TV isn't battery operated.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan it be delivered to Florida civil commitment center in Arcadia florida

Asked 5 years ago by Romeo.

• A:Answer On qualifying items, free shipping will be noted on the product page and in your Cart, along with an estimated date of arrival.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan this TV be mounted to a wall?

Asked 5 years ago by Allycat.

• A:Answer Yes, you can mount this TV to a wall.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you connect to a pc that is a different brand

Asked 5 years ago by Reymon.

• A:Answer Yes, you can connect a PC to the HDMI input.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: Questioncan I play a dvd on this? or do I have to buy a box?

Asked 5 years ago by kenny.

• A:Answer You need to buy a DVD player to play DVDs.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI do not need a TV but this product would fit exactly where I need it. My use is as a monitor to connect to my laptop (cpu for 2 other monitors). I don't need it now but like the idea of a TV connection on it someday.

Asked 5 years ago by ThoughtfulPurchase.

• A:Answer If you get this model, you will need to also get a vga to HD cable adapter. It no longer has a direct vga connection. I'm not sure when they stopped adding that connection to the TVs. However, if your laptop has HD connections, then this will be excellent. Especially if you find one open-boxed.

  Answered 5 years ago by gdivaVerified Purchase

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Q: QuestionCan I use this as my pc monitor?

Asked 5 years ago by Anon.

• A:Answer Yes, you can connect your PC to the HDMI input on this TV.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI have a rca universal remote control but can’t program my tv with it.

Asked 5 years ago by Jake.

• A:Answer You can buy the replacement remote model NS-RMTEXB17, it's already programmed to work with most Insignia TVs.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow is the sound quality on this device? Do I need to get a sound bar?

Asked 5 years ago by Trino.

• A:Answer The built-in sound quality is good for a small space. You can connect a sound bar for a better sound experience.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs it battery operated

Asked 5 years ago by Anonymous.

• A:Answer No, this TV is not battery operated. Connect this TV to a 120 V AC power supply.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan I play videos from a usb memory

Asked 5 years ago by George.

• A:Answer No, you cannot play videos from a USB memory.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: Questiondoes tv have sound?

Asked 5 years ago by porty48.

• A:Answer Yes, this TV has built-in speakers.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you hook up a surround sound speaker to this Model and would you use a usb or the audio output.

Asked 5 years ago by Sher.

• A:Answer You can connect external a speaker to the Audio Output on the TV.

  Answered 5 years ago by InsigniaCustomerSupport

  
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