A:Answer Hi there,
The main culprit is usually lots of interference from other devices or gadgets using Bluetooth technology such as microwaves, gaming controllers, among others. But sometimes, being out of range, low battery on your speaker or the source device, and damage to the speaker's hardware could also cause the static sound
For further troubleshooting steps, you may contact Insignia U.S. and Canada: 1-877-467-4289
Insignia Support
Dina
Please visit https://www.insigniaproducts.com/contact-us