A:AnswerHi Clay,
A noise that sounds similar to an electric can opener is normal. During load agitation the agitator rotates in one direction, followed by a short pause, and then rotates in the opposite direction. This gives it an electric pulsing, humming or buzzing noise.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerThe washer and dryer both are big enough and they are really good there’s not a single problem with this and I’ve been using it for like a week or so and it’s awesome and I’m happy with it.
A:AnswerHi Estarr1218,
We apologize for your experience with this product. We really want to help you address this issue. For us to better assist you, please contact us directly at 1-877-467-4289 so we can provide the best possible solution.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi 12daone1234,
This are the things included: Insignia 4.1 Cu. Ft. High Efficiency Top Load Washer, Drain hose, Clamp, Hose holder, User Guide
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi Dee,
In order to check the available schedule delivery date, please contact us at (877) 467-4289 for further assistance. You may also check the link below for more product details.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi there,
Yes. This products will have a one year manufacturer warranty, If this product was purchase on Best Buy, we recommend that you will create a My Best Buy account, so that all purchases will be tracked and maintained in order to retrieve a receipt down the road if needed for warranty or service. If the product was not purchase through Best Buy, it is important to save the receipt as this is the only proof of purchase date that you have. If you purchased your product in any other way or received your product as a gift, please retain your purchase or gift receipt in a safe place. You will be asked to present your receipt/proof of purchase in order to obtain warranty service and there will be no way to locate that without it.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi Gm,
Total Tech Support covers all the technology in your home no matter what the need or time—even if you didn’t purchase from Best Buy. Total Tech Support Clients will be receiving a discount on labor for any COD repairs. STAR will automatically calculate this discount whenever the client’s profile includes Total Tech Support. For more product details, please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHello Dana,
Please perform the troubleshooting steps below:
•Use a high-efficiency detergent to reduce over-sudsing.
•The load may be too small. Very small loads (one or two items) may become unbalanced and not
spin out completely. For further assistance, please feel free to contact our Insignia Customer Service directly at (877) 467-4289 Monday to Saturday 8 a.m. to 9 p.m. CT.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi There,
We apologize for your experience with this product. We really want to help you address this issue. For us to better assist you, please contact us directly at 1-877-467-4289 so we can provide the best possible solution.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi there,
This is the part number for the middle hose assembly (12638000001323). You can purchase this on Partstore.com at 855.975.6831.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi there,
You may able to check the revision were the model number is located.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerThe product seems terrible, and best buy support is atrocious.
The delivered me a defective one as well.
They took it back when it dumped all the water on my floor. When they eventually went to replace it, their records erroneously show I still have it. I wish I took pictures of the spill and the removal January 3.
I have wasted hours trying to get the replacement.
Good luck.
A:AnswerHi Runna,
If your washer continues to fill during a cycle, the water inlet valve could be at fault. To verify that the valve is at fault, unplug the washer when the symptom occurs. If the washer continues to fill, then the water inlet valve is defective.
Please feel free to call Insignia to get assistance with your unit.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285, to find product details, including quick start guides and user manuals.
A:AnswerHi there, Yes, the unit agitator is removable.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
