Questions & Answers

1-10 of 18 Questions
  • Question
    What happens when you forget it on?   (5 Answers)

    Does it have any timers or alarms, etc.?

    By Pickle September 26, 2015.

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    • Best 
      Answer

      There is a timer that you can set. You are able to set the timer anywhere from 0 to 3 hours, all in 10 minute increments. Once the timer reaches zero the cooker will shut off. Also, If you try to use this without cookware on the cooking surface it will not heat up and an alarm will sound. If cookware is not placed on the cooking surface within 10 seconds, it will return to standby mode. If the cookware is removed, a buzzer sounds and it will go into standby within 10 seconds if cookware is not placed back onto the unit.

      By InsigniaCustomerSupport September 29, 2015.

      • Brand Representative
  • Question
    Hi. Is it cool to the touch? Thx.   (6 Answers)

    Induction tops are supposed to be cool to the touch at all times.

    By Anonymous November 5, 2015.

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      Induction heaters will only heat compatible pots and pans, and will not transfer heat to non metal objects. But, If you have been using one of those pots or pans and remove it, the surface is still going to be hot to the touch.

      By InsigniaCustomerSupport November 5, 2015.

      • Brand Representative
  • Question
    Can you set this stovetop to a specific temperature? For example, to use as a sous vide, or candying, or frying.   (4 Answers)

    By Djmalo July 20, 2016.

    Answers
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      Answer

      This unit has a temperature range from 1-10 so if you wanted the lowest you could set it to 1 and it would keep your pan warm or sort of a simmer. It actually comes with an owners manual that gives the power level, watts and cooking level for each number. For example, setting the power level to the lowest number 1 uses 120 watts and the cooking level would be "simmer/keep warm. If you set it to 10 then it uses 1300 watts and the cooking level would be high/boiling.

      By Andy August 18, 2016.

    • Question
      What is the maximum stove temperature? How can I cook at 350 degrees using your number method that is not in any of my recipe books?   (2 Answers)

      By Anonymous July 21, 2016.

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        Temp Level Temperature 1 140° F (60° C) 2 176° F (80° C) 3 212° F (100° C) 4 248° F (120° C) 5 284° F (140° C) 6 320° F (160° C) 7 356° F (180° C) 8 374° F (190° C) 9 392° F (200° C) 10 428° F (220° C)

        By Brenda September 19, 2016.

      • Question
        Minimum safe distance to keep metal away from the stove   (2 Answers)

        Under the tabletop, I see some metal strips. Will this be a problem? What is the minimum safe distance to keep metal away from the stove ?

        By Bill September 26, 2015.

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        • Best 
          Answer

          Using this induction cooker on your table top will be fine, regardless of the metal strips under the table. The cooker should have 4.7 inches of space on all sides. Do not put any metal on the cooking are unless you are wanting to heat it up, otherwise metal will be fine outside the 4.7 inches.

          By InsigniaCustomerSupport September 29, 2015.

          • Brand Representative
      • Question
        Is this noisy? I have one unit (not the same brand) that has a pretty noisy fan that runs when it is on.   (5 Answers)

        By Anonymous March 11, 2016.

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        • Best 
          Answer

          Yes the fan is noticeable but I don't seem to mind it as I am usually busy doing other kitchen tasks. In a way it sort of reminds me that I have something on the cook top and not to go off and leave it unattended. Before I got this induction top I was forgetful and the pan would boil over and make such a mess. I don't seem to do that now.

          By Andy August 18, 2016.

        • Question
          Do you have to use a special type of pot and pan on the surface unit   (5 Answers)

          By Anonymous April 17, 2017.

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          • Best 
            Answer

            You don't actually need "special" pans, they just have to be magnetic on the bottom. Copper bottom, like real Revere Ware, and all-aluminum cookware do not work! Some stainless pots and pans are magnetic -- some are not. Castiron pans will work, but that defeats the purpose: quick to heat and easy to change cooking temperatures. This is a different cooking experience that takes a little getting used to, but it's fast, fun and very efficient.

            By ChefChuck April 24, 2017.

          • Question
            What is the size of the cooking area? What pot size and pan size come with this unit?   (3 Answers)

            By MrScoCus July 17, 2017.

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            • Best 
              Answer

              This will include the 2-quart sauce pan with lid, and 8" frying pan. The dimensions are 2.4"H x 11.6"W x 14.8"D.

              By CommunityAnswer July 17, 2017.

            • Question
              How many watts?   (5 Answers)

              By Dakar May 29, 2017.

              Answers
              • Best 
                Answer

                1300 watts - I have already recommend this set to friends.

                By GoldMoshi May 30, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Plus Member
            • Question
              Does the burner turn off and on like some glass cooktops? Or does each temperature stay on with a steady heat ?   (1 Answer)

              By Van July 27, 2017.

              Answers
              • Answer

                These do not get hot except from the heat they put in the pan. There is no burner. They may remain hot after being turned off but only from the heat from the pan. The controls set how hot the food gets inside the pan. These are wonderful new technology. Hope this helps.

                By Granddad August 4, 2017.

                • Verified Purchaser
                • My Best Buy® Member

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