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To defrost your Insignia 5 cu ft chest freezer (model NS-CZ50WH0), follow these steps: Unplug the Freeze > Empty the Freezer > Prepare for Water Drainage > Turn thermostat knob to OFF and let ice buildup melt. If you need further assistance, feel free to ask! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sorry, there was a problem. Please try again later.Hello Blue! To defrost your Insignia™ 5.0 Cu. Ft. Garage Ready-Chest Freezer (NS-CZ50WH0), follow these steps: First, remove the frozen food and place it in a refrigerator or cooler. Turn the thermostat knob to OFF and unplug the freezer. Remove the drain plug inside the freezer and place a shallow pan under the drainage hole outside to catch the melting ice water, checking occasionally to prevent overflow. Once defrosted, clean the interior, replace the drain plug, plug the freezer back in, reset the thermostat to your desired setting, let it cool for an hour, and then return the food to the freezer. Regular defrosting helps maintain your freezer’s efficiency and prevents ice build-up. If you have any specific concerns or issues, refer to the user manual for detailed instructions or contact us. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-5-0-cu-ft-garage-ready-chest-freezer-white/6385028.p?skuId=6385028
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