Questions & Answers

Q: QuestionIs this freezer suitable for use in a garage?

• A:Answer Yes, this freezer is garage ready and can operate in temperatures ranging from 0° to 110° F.

Q: QuestionDoes this freezer have an interior light?

• A:Answer Yes, this freezer has an interior light for easy viewing.

Q: QuestionWhat type of temperature control does this freezer have?

• A:Answer This freezer has a mechanical temperature knob for adjusting the temperature.

Q: QuestionWhat is the storage capacity of this Insignia freezer?

• A:Answer This Insignia freezer has a storage capacity of 5 cubic feet.

Q: QuestionDoes the Insignia chest freezer come with a drain?

• A:Answer Yes, the freezer includes a defrost drain to remove melted ice.

Q: QuestionWhat is the size of the box? Trying to see if it will fit in my van

Asked 5 years ago by Jay9.

• A:Answer Just picked mine up... H: 34.5 x W: 26 x D: 22.5 Note, if you have to put it in your vehicle on it's side, you'll have to wait 24 hours to plug it in to let the Freon settle.

  Answered 5 years ago by Chowderquake

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Q: QuestionIs this freezer garage ready? I live in the northeast where the temps drop below freezing in the winter.

Asked 5 years ago by FreezerQueen.

• A:Answer Manual says freezer needs to be in a space with an ambient temperature 55F or above.

  Answered 5 years ago by TheMH

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Q: QuestionHow do I take out the power cord. I tried pulling open the part that says open here but I can’t seem to pry it open.

Asked 4 years ago by Powercord.

• A:Answer Here's the problem - there is NOTHING in the manual that shows you how to access the power cord. There's a large plastic cover and I was quite afraid of busting it. The "door" that needs to be pried opened MUST be opened on the side the arrow points to, and it is a smaller door that swings out from that right side (closest to the center of the freezer). So, don't try to pry the whole plastic panel off, just the small "door" at the bottom. It would have helped for the manufacturer to explain this!! The directions on the panel are not enough, given how difficult it is to pry the small panel open, SO difficult that I did not snap it back closed and left it slightly ajar. Otherwise, it's a sweet little freezer - hope it lasts!

  Answered 3 years ago by ARGH

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Q: Questionwhat are the interior dimensions of this freezer

Asked 4 years ago by Newbe.

• A:Answer As someone who is attempting to use a chest freezer as a inexpensive kegerator, it is infuriating how difficult it is to find internal dimensions on freezers. And then even if you do manage to find internal dimensions, they usually don't add details for the the compressor. After purchasing it based upon guessing dimensions by pictures, I can confirm what Insignia responded with is mostly correct ( 20.3 x 16.7 x 27.5 inches) . This does not include the compressor hump which removes capacity and has a size of 7" x 16.7" x 8" inches. So the left side of the freezer is 13.3"x 16.7" x 27.5" . The right side is 7" x 16.7" x 19.5" . Hope this helps others!

  Answered 4 years ago by Eddy

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Q: QuestionShould I put this on hard wood floor? Is there condensation drip? Where can I find a drip tray for this?

Asked 5 years ago by needfreezer.

• A:Answer You could place it on a hardwood floor although I would not. The drain is on the front but any drip would end up discoloring the floor. It's best to have some impervious liner. Measure the freezer and look for appliance trays in your local appliance or hardware big box store. They sell then for washing machines and that may just fit your needs.

  Answered 5 years ago by DrBruce

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Q: QuestionDoes it require a special voltage outlet or can it be plugged into household outlet?

Asked 5 years ago by Anonymous.

• A:Answer It can be plugged into a regular household outlet

  Answered 5 years ago by Anonymous

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Q: Questionwhat are the inside dimensions?

Asked 5 years ago by frozenfish.

• A:Answer The inside is about 19 in x 16 in About half is about 26 in tall, and the other side is about 19 in tall.

  Answered 5 years ago by dude

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Q: QuestionDoes it need to be set up by the deliver or can be moved easily by myself?

Asked 5 years ago by Ann.

• A:Answer It is rather light, but dimensions are a little awkward for one person to carry -- say down a stair set. If you're just putting it into the garage, you can easily walk it into place.

  Answered 5 years ago by DocSteve

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Q: QuestionThis item is out of stock when will more come in?

Asked 5 years ago by Gil.

• A:Answer I suggest you just keep checking online, that is how I lucked out and got mine, one minute it was out of stock and when I checked a few hours later they had one in stock. the freezer are going as fast as they get them. Also you might want to broaden your surrounding search area, my local store did not have one but a store in a surrounding city did, and they still delivered it to my house. Of course I had to pay a delivery fee but it was worth it. I had the option to pick it up at no fee however, I didn't have a truck to get it.

  Answered 5 years ago by janfromohio

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Q: QuestionHow long is the electrical cord, and is it on the right side of the freezer

Asked 5 years ago by Fringeguy.

• A:Answer The cord is approximately 6’ and is at the bottom of the back panel right hand side. About 6” from the edge.

  Answered 5 years ago by EnaxVerified Purchase

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Q: QuestionI’ve noticed that all your freezers (5.) are sold out. Can I order one online and pick it up at your store?

Asked 5 years ago by Kim.

• A:Answer Yes

  Answered 5 years ago by Cherylrae

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Q: Questionnot to be dumb but does this self clean? if not how do i clean it? if it leaks it would ruin my apartment floor and then i would pay a lot of money for the damages .. thank you?

Asked 5 years ago by carol.

• A:Answer The model I purchased Insignia 5.0 cubic foot deep freezer, needed to be defrosted about every 3 to 6 months depending on frost build up. The freezer has a drain hole at the bottom, you will have to turn the freezer off connect a hose to the drain, then put the hose in a floor drain or bucket etc for the melted ice to drain. Hope this helps. You can also look on U Tube just put your freezer make in the look up with question how to defrost.

  Answered 5 years ago by lilibug

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Q: QuestionIs this freezer noisy

Asked 5 years ago by Anonymous.

• A:Answer Nope

  Answered 5 years ago by CDizVerified Purchase

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Q: QuestionCan this freezer be kept in the garage when the temperature gets to 110-120 during the summer months?

Asked 5 years ago by Carmen.

• A:Answer You are going to overwork your refrigerator if I I put in that temperature it won’t last and your electric bill will be very high I wouldn’t recommend doing that

  Answered 5 years ago by GlenVerified Purchase

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