Questions & Answers

Q: QuestionCan I use Directv on this television?

Asked 9 years ago by Teugenehimt.

• A:Answer Yes you can. I am doing it now.

  Answered 9 years ago by Brian

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Q: Questionhow wide is the stand could I sit a bose 15 on it

Asked 9 years ago by wiseguy52.

• A:Answer The stand is only about 2' and not flat accross, You won't be able to set anything on it

  Answered 9 years ago by Riley

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Q: QuestionIs this TV HDCP 2.2 compliant?

Asked 9 years ago by Jonathan.

• A:Answer At least one of the HDMI inputs is. Not sure about the others.

  Answered 9 years ago by BShakin

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Q: QuestionIs this television able to be mounted

Asked 9 years ago by AOmen.

• A:Answer Based on our MountFinder tool, this Insignia TV can be mounted. I have included a couple mounts that should be compatible. http://mf1.bestbuy.selectionassistant.com/ Thanks!

  I would recommend:

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    Sanus - Premium Fixed TV Wall Mount for Most 42" - 90" Flat-Panel TVs - Black

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    Rocketfish™ - Full-Motion TV Wall Mount for Most 40" - 65" Flat-Panel TVs - Extends 10.2" - Black

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  • 

    Rocketfish™ - Tilting TV Wall Mount for Most 32"-90" TVs - Black

    User rating, 4.69 out of 5 stars with 21970 reviews.

    (21,970)

  Answered 9 years ago by DerekBBY

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Q: QuestionDoes it connect with AirPlay?

Asked 5 years ago by Teviesay.

Q: QuestionHey, I bought a 58 inch Insignia smart tv from best buy during black friday. The sound keeps cutting on and off and its very frustrating. I tried looking at the setting but I dont know what exactly i should do ?

Asked 6 years ago by Sarah.

Q: QuestionWhen I turn on my TV the blue light on the power blinks blue 2 times every few seconds and it won't turn on How can I fix this? I already tried resetting it and I tried a different power cord

Asked 6 years ago by Sbleezy.

Q: QuestionI lose audio frequently, when adjusting volume there's what looks like headphones that appear, loss of audio lasts several minutes or longer, what could problem be? How can I fix?

Asked 6 years ago by Rick.

Q: QuestionPower light is on but tv will not turn on after storm last night. Surge protector is used. Can this tv reset or is it ruined?

Asked 6 years ago by Ntask.

Q: Questionwhat is the recommended way to clean the screen

Asked 6 years ago by mario.

Q: QuestionWhy won’t my insignia 4K ultra tv turn on 4K in my settings???

Asked 7 years ago by Dee.

Q: QuestionMy tv came without a remote. To program a universal remote requires the set to be turned on ,but this tv has no buttons. What do I do?

Asked 8 years ago by Sssjjjdub.

Q: QuestionIs there any way to manually turn on my television.

Asked 8 years ago by Sssjjjdub.

• A:Answer Yes, the console has buttons on it, including power.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI bought this TV two weeks ago. Now when I am watching it and hit the home screen on the TV Remote the screen goes blank. I cannot access the home screen? Anyone know how to fix this?

Asked 8 years ago by Critt.

Q: Questioni recently bought an insignia roku 4k tv and an insignia sound bar, but im having issues getting the 2 to connect through the cables that came with the sound bar. is there something in the settings that i need to figure out or is it automatic?

Asked 8 years ago by Kidp1casso.

• A:Answer Depending upon the model of sound bar you have, you should be able to use a digital optical cable and make sure the sound bar is set to source 1. Otherwise you can use a 3.5mm cable and connect it to the audio out port on the TV and the AUX IN on the soundbar. Then change the soundbar source to source 2. You can also try to connect to the 3.5mm audio out on the TV and adapt that to the red/white RCA connections on the soundbar.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan I connect amazon echo dot to this TV, and can I upload the amazon echo app on this TV?

Asked 8 years ago by Deby.

Q: QuestionDoes Insignia 4k tv or any 4k ultra hd tv have HDR10 in them because I'm planning on getting a 4k tv then an xbox one x. So is any of these new black Friday 4k tvs that are on sale have hdr10 in them?

Asked 8 years ago by Uzzie.

Q: QuestionWhat are the dimensions of the base for this TV?

Asked 8 years ago by Bill.

• A:Answer The base is 12 inches deep by 25.5 inches wide.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionOn this monitor is it possible to set a continues loop for video file that is being played from the USB Input on the monitor. Currently the video file will play once and then needs to be restarted?

Asked 8 years ago by Anonymous.