Questions & Answers

Name: Insignia™ - 55” Class LED 4K UHD Smart Fire TV Edition TV
Brand: Insignia™
SKU: 6245800
Price: 85.99 USD
Rating: 4.4 (4975 reviews)

Insignia™ - 55” Class LED 4K UHD Smart Fire TV Edition TV

Model:: NS-55DF710NA19; |
SKU:: 6245800

User rating, 4.4 out of 5 stars with 4975 reviews.

Highly rated by customers for:

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QuestionAre all of these ports 4k capability?? i have a vizio and only 3 out of the 5 ports supports 4k, was just curious. Also what is the FPS on the HDMI ports as well
Asked 5 years ago by 4K.
- Answer This TV supports 4K, you just have to play 4K enabled content. Press and hold the Home button for 3 seconds to display the Quick Access menu, select Info to see the resolution of the video that is playing. The refresh rate is 60 Hz. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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Questioncan i use a universal remote on this tv instead of the voice controlled remote that comes with it? if yes, which universal remote should i buy? thanks.
Asked 5 years ago by SP.
- Answer We turn it on with the Fire remote and the switch to cable and use the cable remote. Very easy, but yes 2 controllers.
  Answered 5 years ago by Kzcav
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QuestionHow many local channels will this tv get? Or do I still have to get a local company for that?
Asked 5 years ago by Skimmie123.
- Answer This TV comes will a full tuner to receive local channels. You will need a high definition tv antenna and, of course, be near enough to the station to receive their broadcast (like over-the-air TV has always been). For streaming local stations, it entirely depends on the streaming service you use, but you will always pay a fairly high premium to get local stations.
  Answered 5 years ago by DizGrizz
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QuestionWhat is the thread designation and length of the screws that hold on the two feet for the stand? I lost then while moving
Asked 5 years ago by Dean.
- Answer You will need 4 screws, size M4 x 20 mm length. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWill this TV connect to a wireless headset?
Asked 5 years ago by Pairing.
- Answer To pair a Bluetooth device, go Home > Settings > Controllers & Bluetooth Devices. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionADD STORAGE to TV but TV NOT USING THE USB STORAGE EVEN AFTER I FORMAT IT ON TV. NOTHING WORKS ON TV & THIS SHOULD BE EASY steps for user to execute like laptop. SPENT over 40MINS researching giving up. THIS IS BAD FOR BESTBUY & INSIGNIA BRAND.
Asked 5 years ago by UselessTV.
- Answer This TV Edition television does not support expandable storage. Alan O. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionI just bought this tv and the remote the only button that works is the power button the rest are not working
Asked 5 years ago by Jacob.
- Answer Hi, To get help pairing your remote, please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=GEARX33JWH4K6WHJ If you need more assistance, please call 1-877-467-4289 available from 8am to 9pm CT daily. Alan O. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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Questionwhat is the distance between the legs
Asked 5 years ago by risor.
- Answer 38 inches
  Answered 5 years ago by Happy2C
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QuestionIs this tv able to mount on a wall?
Asked 5 years ago by Libbie.
- Answer Yes, you can mount this TV on a wall. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionI plug up my optical cord from tv to my insignia sound bar and I get static. Do this tv have a pcm option
Asked 5 years ago by Tee.
- Answer Hi! Yes, this TV has the PCM feature. If you need to change the digital audio format, go to the Home menu > Select Settings > Display & Sounds > Audio Output > Digital Audio Format and change the setting to PCM or Dolby Digital. Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionI understand picture size and aspect ratio can’t be adjusted while on apps. But what should they be set at so that when I’m in an app watching a movie it is full screen rather than letterbox?
Asked 5 years ago by Malabrot.
- Answer Unfortunately, that can't be changed from the TV settings. The app will display the content in the format available. For more information, please contact the app support. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionDoes it have the rca outputs for a surround system?
Asked 5 years ago by Anonymous.
- Answer Yes it has one set Wish it had two or more. We use the rca to hdmi extra cable
  Answered 5 years ago by First
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QuestionMy Smartv Firetv insignia does not have volumen audio ¿How can i get My audio volumen back?
Asked 5 years ago by FRANKI.
- Answer Hi, It seems that you need personalized assistance, for product support please call 1-877-467-4289 available from 8am to 9pm CT daily. Alan O. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionOnce you download vlc goes do you play media from a laptop?
Asked 5 years ago by Stuart.
- Answer Hi, You cannot stream from your Laptop to the Fire TV. You can connect you Laptop using an HDMI adapter. Alan O. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionI have the echo dot 3rd gen. I don't have a internet provider. Can I use a mobile hotspot device/will it be a strong enough connection. I have the 32inch Insignia Firetv Edition television and the echo came with it.
Asked 5 years ago by Keke.
- Answer Hi, Keke. While this and all our Fire TV Edition TVs can, in fact, connect to a mobile hot spot, we always recommend to have a steady strong network, since hot spots are not 100% reliable to provide the amount of internet these TVs tend to use. Cesar G. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWhat are the exact dimensions of this tv with and without the stand?
Asked 5 years ago by Brackstan.
- Answer 43”
  Answered 5 years ago by Corky
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QuestionCan you download a media player for the fire tv? I thought thar it came with one Insignia 58 fire tv
Asked 5 years ago by Stuart.
- Answer Spotify, Amazon music, and Pandora are available. You can also download SiriusXM, Tidal, and VEVO. I sometimes use YouTube for music and Audible for books.
  Answered 5 years ago by John
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QuestionHave the 55" 4K Smart TV. Is there a way with a network connection, either wireless or wired, for it to see a folder on a PC on the same network ?
Asked 6 years ago by RDI.
- Answer You can connect your PC to the TV using an HDMI cord. David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionDo I still have to pay for the fire stick that is all ready include
Asked 6 years ago by Slipper.
- Answer No. The TV is a smart tv with Amazon Fire. No Fire Stick needed, just plug the TV in and go... well, you will have to sign into your amazon account.
  Answered 6 years ago by Shopper
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QuestionJust purchased this TV to replace one that died (LG) . Can't get it to see the video files that are on our PC. The original TV saw the PC as an input, but don't see anywhere in the setup to get this one to do the same. Any way to do this ?
Asked 6 years ago by RDI.
- Answer This TV does not have a PC input. You can connect your computer to one of the HDMI inputs. David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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Questions & Answers

Insignia™ - 55” Class LED 4K UHD Smart Fire TV Edition TV

Q: QuestionAre all of these ports 4k capability?? i have a vizio and only 3 out of the 5 ports supports 4k, was just curious. Also what is the FPS on the HDMI ports as well

Q: Questioncan i use a universal remote on this tv instead of the voice controlled remote that comes with it? if yes, which universal remote should i buy? thanks.

Q: QuestionHow many local channels will this tv get? Or do I still have to get a local company for that?

Q: QuestionWhat is the thread designation and length of the screws that hold on the two feet for the stand? I lost then while moving

Q: QuestionWill this TV connect to a wireless headset?

Q: QuestionADD STORAGE to TV but TV NOT USING THE USB STORAGE EVEN AFTER I FORMAT IT ON TV. NOTHING WORKS ON TV & THIS SHOULD BE EASY steps for user to execute like laptop. SPENT over 40MINS researching giving up. THIS IS BAD FOR BESTBUY & INSIGNIA BRAND.

Q: QuestionI just bought this tv and the remote the only button that works is the power button the rest are not working

Q: Questionwhat is the distance between the legs

Q: QuestionIs this tv able to mount on a wall?

Q: QuestionI plug up my optical cord from tv to my insignia sound bar and I get static. Do this tv have a pcm option

Q: QuestionI understand picture size and aspect ratio can’t be adjusted while on apps. But what should they be set at so that when I’m in an app watching a movie it is full screen rather than letterbox?

Q: QuestionDoes it have the rca outputs for a surround system?

Q: QuestionMy Smartv Firetv insignia does not have volumen audio ¿How can i get My audio volumen back?

Q: QuestionOnce you download vlc goes do you play media from a laptop?

Q: QuestionI have the echo dot 3rd gen. I don't have a internet provider. Can I use a mobile hotspot device/will it be a strong enough connection. I have the 32inch Insignia Firetv Edition television and the echo came with it.

Q: QuestionWhat are the exact dimensions of this tv with and without the stand?

Q: QuestionCan you download a media player for the fire tv? I thought thar it came with one Insignia 58 fire tv

Q: QuestionHave the 55" 4K Smart TV. Is there a way with a network connection, either wireless or wired, for it to see a folder on a PC on the same network ?

Q: QuestionDo I still have to pay for the fire stick that is all ready include

Q: QuestionJust purchased this TV to replace one that died (LG) . Can't get it to see the video files that are on our PC. The original TV saw the PC as an input, but don't see anywhere in the setup to get this one to do the same. Any way to do this ?

QuestionAre all of these ports 4k capability?? i have a vizio and only 3 out of the 5 ports supports 4k, was just curious. Also what is the FPS on the HDMI ports as well

Questioncan i use a universal remote on this tv instead of the voice controlled remote that comes with it? if yes, which universal remote should i buy? thanks.

QuestionHow many local channels will this tv get? Or do I still have to get a local company for that?

QuestionWhat is the thread designation and length of the screws that hold on the two feet for the stand? I lost then while moving

QuestionWill this TV connect to a wireless headset?

QuestionADD STORAGE to TV but TV NOT USING THE USB STORAGE EVEN AFTER I FORMAT IT ON TV. NOTHING WORKS ON TV & THIS SHOULD BE EASY steps for user to execute like laptop. SPENT over 40MINS researching giving up. THIS IS BAD FOR BESTBUY & INSIGNIA BRAND.

QuestionI just bought this tv and the remote the only button that works is the power button the rest are not working

Questionwhat is the distance between the legs

QuestionIs this tv able to mount on a wall?

QuestionI plug up my optical cord from tv to my insignia sound bar and I get static. Do this tv have a pcm option

QuestionI understand picture size and aspect ratio can’t be adjusted while on apps. But what should they be set at so that when I’m in an app watching a movie it is full screen rather than letterbox?

QuestionDoes it have the rca outputs for a surround system?

QuestionMy Smartv Firetv insignia does not have volumen audio ¿How can i get My audio volumen back?

QuestionOnce you download vlc goes do you play media from a laptop?

QuestionI have the echo dot 3rd gen. I don't have a internet provider. Can I use a mobile hotspot device/will it be a strong enough connection. I have the 32inch Insignia Firetv Edition television and the echo came with it.

QuestionWhat are the exact dimensions of this tv with and without the stand?

QuestionCan you download a media player for the fire tv? I thought thar it came with one Insignia 58 fire tv

QuestionHave the 55" 4K Smart TV. Is there a way with a network connection, either wireless or wired, for it to see a folder on a PC on the same network ?

QuestionDo I still have to pay for the fire stick that is all ready include

QuestionJust purchased this TV to replace one that died (LG) . Can't get it to see the video files that are on our PC. The original TV saw the PC as an input, but don't see anywhere in the setup to get this one to do the same. Any way to do this ?