Questions & Answers

Q: QuestionDoes this Insignia gas dryer have a digital display to track the drying progress?

• A:Answer Yes, this dryer features a digital display and indicator lights to help you track the load's progress.

Q: QuestionWhat type of drum does this gas dryer have?

• A:Answer This gas dryer is equipped with a stainless steel drum.

Q: QuestionDoes this dryer come with a gas connector and vent kit?

• A:Answer No, the gas connector and vent kit are sold separately and are not included with the dryer.

Q: QuestionIs it possible to install this dryer in a tight space with limited door swing?

• A:Answer Yes, this dryer has a reversible door that allows for flexible placement and easy loading and unloading.

Q: QuestionDoes this dryer have a child lock feature?

• A:Answer Yes, this dryer is equipped with a child lock feature for safety.

Q: QuestionI thought that that gas dryers typically run on 120V, but this one says 240V. Does this mean that I won't be able to use this in my home unless I convert my outlets to 240V?

Asked 3 years ago by Christina.

• A:Answer NO! This is a misprint. Standard gas dryers only need 120v. I bought this dryer, and it is a 120v plug.

  Answered 3 years ago by Anonymous

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Q: QuestionWhat size is the gas hook up?

Asked 4 years ago by Kelly55407.

• A:Answer 3/8" gas dryer kit.

  Answered 4 years ago by RichVerified Purchase

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Q: QuestionWhat is the lp kit model number?

Asked 5 years ago by Becca.

• A:Answer The model number is 6393505.

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the width. trying to see if it will fit in my house

Asked 6 years ago by Anonymous.

• A:Answer It is 30.1 inches wide.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes best buy offer installation

Asked 9 months ago by Anita.

• A:Answer Yes, mine was installed by a professional two man team.

  Answered 6 months ago by MichelleG

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Q: QuestionWhere can I buy a lp conversion kit

Asked 9 months ago by Mike.

• A:Answer You can purchase an LP conversion kit for your Insignia 6.7 Cu. Ft. Gas Dryer from several retailers. One option is Best Buy. Also, partstore.encompass.com also carry replacement parts for Insignia appliances. If you have any other questions or need further assistance, feel free to ask! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 9 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this model have whizzed at the end of the cycle?

Asked 9 months ago by Anonymous.

• A:Answer No audible alert at end of cycle but if you are drying in Sensor Dry mode, it will shut off at appropiate time (at least for me).

  Answered 1 day ago by SuperPCCVerified Purchase

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Q: QuestionIs this dryer easy for the average joe to install? Looking to replace our old gas dryer?

Asked 9 months ago by JRump.

• A:Answer Thank you for reaching out! Yes, our dryer is easy to install. For more installation guidance, you can refer to the user manual. If you have any further questions, please feel free to ask! - Carl | Insignia Support

  Answered 9 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this dryer come with a manufacturer’s warranty and if so how long does it cover it for?

Asked 11 months ago by Ritee.

• A:Answer Yes, the Insignia™ 6.7 Cu. Ft. Gas Dryer with Sensor Dry and My Cycle Memory comes with a 1-year manufacturer's warranty for both parts and labor. Patricia | Insignia Support

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs there a replacement lp converson kit. 6393505 is no longer available.

Asked 1 year ago by aaronisking.

• A:Answer Thank you for reaching out and for your feedback regarding the LP conversion kit for our Insignia™ Gas Dryer. We understand how important it is to have the right components for your appliance. Currently, we are actively working on providing a solution for the replacement of the 6393505 LP conversion kit. While it may not be available at the moment, we are committed to ensuring our customers have access to the necessary parts to enjoy their appliances to the fullest. In the meantime, we recommend checking with your local authorized service center or retailer for any alternate solutions or compatible kits they may offer. We appreciate your patience and understanding as we work to resolve this matter. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. Thank you for being a valued customer!

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionProduct: Insignia gas dryer w/ sensor dry: I need to bypass sensor dry to heat (dry) hiking clothes to kill any hitch-hiking ticks not visible. Is this possible?

Asked 1 year ago by JWest.

• A:Answer The Insignia™ 6.7 Cu. Ft. Gas Dryer with Sensor Dry and My Cycle Memory does not have a built-in option to bypass the sensor dry feature directly12. However, you can use the Timed Dry cycle to manually set the drying time and ensure the dryer runs for a specific duration at a consistent temperature. Steps to Use Timed Dry: 1. Turn on the Dryer: Press the Power button. 2. Select Timed Dry: Turn the cycle selector to the Timed Dry option. 3. Set the Time: Use the control panel to set the desired drying time. 4. Start the Cycle: Press the Start button to begin the cycle. This method allows you to control the drying time and temperature, which can help ensure your hiking clothes are thoroughly dried to kill any hitch-hiking ticks. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionHow long is the power cord? I need 6ft

Asked 1 year ago by Ann.

• A:Answer Hi Ann! The Insignia™ 6.7 Cu. Ft. Gas Dryer with Sensor Dry and My Cycle Memory (Model NS-FDRG67WH8A) includes a 6-foot power cord. I hope it answers your question. Thank you for the interest in our product. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-gas-dryer-with-sensor-dry-and-my-cycle-memory-white/5964036.p?skuId=5964036

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWhat number is the orifice for gas dryer...example 47 or 55

Asked 2 years ago by Anonymous.

Q: QuestionWhere is the pilot light???

Asked 3 years ago by Anonymous.

• A:Answer It lights itself.

  Answered 3 years ago by RandeeCVerified Purchase

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