A:AnswerI don't say this to be a jerk, but be sure you're adjusting the temp the correct way and be sure you don't have items stacked so high that they hold the top open a bit or even contact the top. If you have items that touch the top lid it will make it harder for the things on top to freeze.
I say this because these are things I did. LOL
Good luck with it. Once I repacked it and adjusted the temp properly, it worked great and is still working fine months later
A:AnswerTaking off the lid saves you slightly over 2 inches. So it should fit through. Good luck.
7 Cu. ft.: 37.2 x 20.6 x 33.5 in. (94.5 x 52.3 x 85 cm) 10.2 Cu. ft.: 43.9 x 26.4 x 33.5 in. (111.5 x 67 x 85 cm)
A:AnswerHi! This unit is not frost free, but you can find the steps to manually defrost the unit on the user manual available on our website.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
A:AnswerHi! The product's Height is 33 1/2 inches, the width 37 1/5 inches, and depth 20 3/5 inches.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
A:AnswerHi, Amanda.
I is important to consider that most appliances (this one included) need to rest for at least 5-6 hours prior to plugging it. Not doing so could cause eventual malfunction. Please reach us at https://www.insigniaproducts.com/contact-us so we can troubleshoot your unit.
Cesar G. - Insignia Support
