A:AnswerYes! I am traveling through France and I simply plug the charger into a plug adapter to work with the French round type plug and then plug it straight into the 230 V outlet without need for a transformer. It works like charging your IPhone. Great product and highly recommended!
A:AnswerThis charger is not fast charging enabled, if that is what your question is in regards to. It will charge your phone at a rate of 2.4 amps output if charging one device. That will drop to 1 amp and 1.4 amp output if charging two devices.
A:AnswerThe charger will work for any standard usb output. Meaning the end you plug into the charger has to be a standard USB. The other end doesn't matter.
A:AnswerThis is a DC current device, not AC. This charges via USB you need to provide the USB power. So yes, it is compatible, but there is no plug brick with it. Plug into your wall adapter or computer USB port to charge at 5 amp max.
A:AnswerHello Steph, I am sorry to read that you are having this issues. Please try the following: Turn off your phone> connect the cable to your mobile device then to your portable charger> Turn on your phone. *Make sure the battery is charged.
If this does not work please contact us 1-877-467-4289 from 8am to 12pm CT
- Grace Insignia Support
