A:Answer If your Insignia™ Bluetooth Stereo Turntable won’t turn on, there are a few things you can try to troubleshoot the issue. First, ensure the power adapter is securely connected to both the turntable and a working wall outlet sometimes switching outlets can help rule out a power source problem. Try unplugging the unit for about 10–15 seconds and then plugging it back in to perform a soft reset. If there are no lights or signs of power, inspect the power button and check for any visible damage or loose connections. Also, make sure the belt under the platter is properly installed, as an incorrectly seated belt can prevent the turntable from functioning. If none of these steps resolve the issue, you may contact our customer service team for further assistance. Patricia | Insignia Support