Questions & Answers

Q: QuestionIs the case compatible with both the Steam Deck and the Steam Deck OLED?

• A:Answer This case is compatible with both the Steam Deck and the Steam Deck OLED.

Q: QuestionWhat is the warranty period for the case?

• A:Answer The case comes with a one-year warranty for both parts and labor.

Q: QuestionCan the case be used with a separate controller?

• A:Answer The case's integrated kickstand is ideal for using a separate controller to watch movies or play games.

Q: QuestionDoes the case affect the grip and handling of the Steam Deck?

• A:Answer The ergonomic design of the case makes it easy to grip and handle, even for long gaming sessions.

Q: QuestionWill this product yellow in time quickly? Does it have UV protection? Is it made out of PC plastic?

Asked 5 months ago by Spiderj.

• A:Answer Thank you for your inquiry! The Insignia™ Clear Case for Steam Deck & Steam Deck OLED is made from polycarbonate (PC) plastic, a material known for its strength and resistance to impact. While polycarbonate is generally more durable and less prone to yellowing than cheaper plastics like TPU, it can still discolor over time, especially when exposed to UV light. Unfortunately, the product listing does not mention any built-in UV protection, which means the case may gradually yellow if frequently exposed to sunlight or strong indoor lighting. If maintaining long-term clarity is a priority, it may be worth considering a case that specifically advertises UV resistance or taking care to store the device away from direct light sources.

  Answered 5 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAfter you put this protector case. Is it slim enough to fit on the original steam deck black case? Or will need to buy a new steam deck case for the entire console?

Asked 6 months ago by CT0912.

• A:Answer Fits in case just fine. Not at all bulky.

  Answered 3 weeks ago by DETROITVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)