Questions & Answers

Q: QuestionIs this adapter compatible with HDMI to DisplayPort conversion?

• A:Answer No, this adapter only supports DisplayPort to HDMI conversion. It cannot be used to convert HDMI to DisplayPort.

Q: QuestionHow does the braided cable design benefit this adapter?

• A:Answer The short, braided cable attached to the adapter provides durability and ensures long-lasting use.

Q: QuestionWhat is the maximum video resolution supported by this adapter?

• A:Answer This DisplayPort to HDMI adapter supports video resolutions up to 4K Ultra HD (4096 × 2160p) at 60Hz.

Q: QuestionDoes this adapter transmit both audio and video?

• A:Answer Yes, the Insignia NS-PADPHD DisplayPort to HDMI Adapter transmits both audio and video signals with a single cable.

Q: QuestionIs this adapter passive or bi-directional? Can I connect from computer HDMI out to monitor display port in connection?

Asked 3 years ago by SteveB.

• A:Answer No, you cannot connect this adapter into the HDMI output on your computer.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this supply a 4k signal to the monitor? 60 or 120hz?

Asked 3 years ago by JusCurious.

• A:Answer This adapter supports 4K Ultra HD (3840 × 2160p) @ 60Hz.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this adapter work with displaying video from a Nintendo Switch to a Chromebook laptop?

Asked 2 years ago by ncole68.

• A:Answer This adapter goes 1 way. It will convert both sound and video from a display port signal TO HDMI ONLY. As long as thats what youre using it for, this device will work.

  Answered 2 years ago by KevinVerified Purchase

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Q: QuestionWill this work if I connect it to my display port monitor and plug in a hdmi into the adapter that connects to my Xbox?

Asked 3 years ago by Suberlex.

• A:Answer Nope, only works from a DP source to a HDMI display

  Answered 2 years ago by SeanSVerified Purchase

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Q: QuestionCan this be used for Amazon firestick to plug into cable box ?

Asked 3 years ago by Tommy.

• A:Answer No, you cannot plug a Fire TV Stick into this adapter.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this DP to HDMI adapter Model: NS-PADPHD , SKU: 6471859 support FreeSync (AMD Adaptive Sync) --for a monitor with 1920x1080 res. at 75hz refresh rate, specifically regarding monitor Model: LF27T350FHNXZA , SKU: 6420869 )?

Asked 11 months ago by Anonymous.

• A:Answer Thank you for your question regarding the Insignia™ DisplayPort to HDMI Adapter (Model: NS-PADPHD, SKU: 6471859). This adapter is designed to convert a DisplayPort signal to an HDMI signal, supporting resolutions up to 4K. However, it does not explicitly support FreeSync (AMD Adaptive Sync). FreeSync requires both the graphics card and the monitor to support the technology, and the connection type (DisplayPort or HDMI) must also support it. For your specific setup with the Samsung LF27T350FHNXZA monitor (SKU: 6420869), which supports 1920x1080 resolution at 75Hz, you would need to ensure that both the adapter and the HDMI connection can handle FreeSync. Unfortunately, this particular Insignia adapter does not guarantee FreeSync support. If FreeSync is crucial for your setup, you might want to look for an adapter or a direct connection method that explicitly supports AMD FreeSync over HDMI. I hope this helps! If you have any other questions or need further assistance, feel free to ask.

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: Questiondoes anyone know what versions of the ports there are? i’m looking for a cable or adapter that can convert a display port 1.2 to hdmi 2.1 so i can use my monitor on my ps5. can anyone help please

Asked 2 years ago by sosa.

• A:Answer This is HDMI 2.0. That being said, it's unidirectional. So this can only output DP -> HDMI 2.0 This will not work to make a PS5 plug into a DP monitor input. Buy an omni-directional DP -> HDMI 2.1 cable. Should be your best bet.

  Answered 1 year ago by RussellBVerified Purchase

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Q: QuestionIs this an active or passive adapter?

Asked 3 years ago by LuisP.

• A:Answer Sure would be cool if they answered this.....Wow

  Answered 2 years ago by Tips

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Q: QuestionCan you use this with HDMI monitor and display port docking station

Asked 5 months ago by PatriciaM.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ DisplayPort to HDMI Adapter is designed to allow you to connect a DisplayPort source (like a docking station or computer) to an HDMI display (such as a monitor or TV). So if your setup involves a DisplayPort docking station and an HDMI monitor, this adapter should work perfectly.

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan it connect to a USB port?

Asked 1 year ago by Alden.

• A:Answer no because displayport and usb ports are different sizes a display port is bigger and has a difrent shape than a usb port

  Answered 8 months ago by Kcastillo1Verified Purchase

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Q: QuestionWould this be possible to use this on a Nintendo Wii?

Asked 1 year ago by Jax.

• A:Answer no because a nintendo wee dose not have a displayport

  Answered 8 months ago by Kcastillo1Verified Purchase

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Q: QuestionIs this adapter I bought exchangeable I need a different one so I can run two monitors?

Asked 1 year ago by MYLGSTYLO4SHO.

• A:Answer Hello adapters! You can return the item at the store if it's still under warranty. Just kindly bring any proof of purchase of the item. Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan I use this to display my PlayStation screen to obs on my laptop? And can this plug into a regular usb port on my laptop?

Asked 1 year ago by Jerry.

• A:Answer no because play station uses hdmi and not display port

  Answered 8 months ago by Kcastillo1Verified Purchase

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Q: QuestionCan I use this device to hook up a firestick to my laptop?

Asked 2 years ago by JL.

• A:Answer no because a laptop cant accept a input

  Answered 8 months ago by Kcastillo1Verified Purchase

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Q: QuestionMy hdmi port on my tower went out so im running from hdmi tv to display port tower. I am getting a lot of screen tearing. I have a 4k Samsung tv. Is this normal with this product. Videos also try to drop to 720p not 1080p or 4k. Wasn't previously.

Asked 2 years ago by Nova.

• A:Answer Try much shorter HDMI cable or an alternative DP to HDMI adapter. Signal interpretation quality and cable length matters. Some of these low quality adapters don’t provide enough signal translation and power/bandwidth. Cable length and quality matters for HDMI, no question.

  Answered 1 year ago by MX343224

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