“When I forward to track 9, nothing happens, even if I press play. What should I do?”

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• Eject the cleaner and turn off your player,wait a few minutes and try again. Remember to keep your player up-to-date

  Answered by 10245J 8 years ago

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• Hello Rudy, if the laser cleaner is not working you can always use the manufacturers warranty, however if trying with a different cleaner the results are the same, the problem could be that the device itself is not working. Omar S. - Insignia Support.

  Answered by InsigniaCustomerSupport 8 years ago

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• Return it. Period.

  Answered by 51WINGNUT 8 years ago

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