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Questions & Answers

Page Showing 1-20 of 53 questions
  • QuestionWhat batteries does this remote use?

    • Answer This remote requires 2 AAA batteries, which are included.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many programmable buttons does the remote have?

    • Answer The remote has four programmable app buttons.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this remote compatible with my TCL Roku TV?

    • Answer Yes, this remote is compatible with Insignia, TCL, and Hisense Roku TVs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do I program the app buttons on the remote?

    • Answer You can program the buttons using IR or macro-learning by following the directions in the included Quick Setup Guide.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of connectivity does the remote use?

    • Answer The remote uses infrared (IR) technology.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum operating range of the remote?

    • Answer The maximum operating range is 32.8 feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this remote support voice control?

    • Answer No, voice control is not supported on this remote.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill this work with 65s425?

    Asked by Bc.

    • Answer The Insignia™ Roku Replacement Remote is generally compatible with TCL Roku TVs, including the TCL 65S425 model. This remote is designed to work with Roku TVs from brands like Insignia, TCL, and Hisense without requiring additional setup or pairing. However, it's important to note that it may not support advanced features like voice control or private listening, depending on the model. For basic navigation and streaming control, it should work well with your 65S425. Patricia | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionDoes this work with any insignia tv

    Asked by Zel.

    • Answer Hello Zel, thank you for your question. Yes, this replacement remote is compatible with Insignia Roku TVs. As long as your Insignia TV is a Roku model, this remote will work without any setup, it pairs automatically and supports all standard Roku functions. Sudeep | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionDoes it work with visio tvs? Does it work with all roku streaming devices?

    Asked by MISTER.

    • Answer Hi there! Great question. The Insignia™ Roku Replacement Remote is specifically designed for Roku TVs made by brands such as Insignia, TCL, and Hisense. It is compatible with Roku TVs from these supported brands. However, it is not compatible with Roku streaming sticks, Roku boxes, or non-Roku TVs like those made by Vizio. If you're using a Vizio TV or a Roku streaming device, this remote won’t work. In that case, you’ll need either a universal remote or the official Roku remote that supports streaming players. — Shiela | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionIs this remote compatible with a insignia fire tv?

    Asked by Janejane.

    • Answer Hello Jane, thank you for your question. No, this Insignia™ Replacement Remote is designed specifically for Insignia, TCL, and Hisense Roku TVs. It is not intended for use with Insignia Fire TV models. For an Insignia Fire TV, you will need a replacement remote designed specifically for Fire TV devices. Sudeep | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionWill this remote control work with a Roku 4k streaming stick?

    Asked by JMCD.

    • Answer Hello, thank you for the question. No, the Insignia Replacement Remote for Insignia, TCL & Hisense Roku TVs is designed for compatible Roku TVs and does not work with Roku Streaming Stick devices, including the Roku 4K Streaming Stick. Poojitha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionWill it work with Insignia NKTK9YA005421

    Asked by Anonymous.

  • QuestionIs this compatible with the Roku sound bar?

    Asked by EmilyP.

    • Answer Dear Customer, thank you for your question. The Insignia Replacement Remote for Insignia, TCL & Hisense Roku TVs (Model NS‑RMTROK25) is designed specifically to control Roku TVs. It does not support Roku audio products, including the Roku Soundbar, so it will not be compatible for soundbar control. Rafay | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionHow to program this remote without the original remote

    Asked by Sonya.

    • Answer Hello Sonya! Thank you for your question. You can program the Insignia Replacement Remote without the original remote. Simply insert the batteries, turn on your Roku TV, and follow the pairing instructions included with the remote. If you need additional assistance with setup or pairing, please contact Insignia Support at 1-877-467-4289 or Insignia@bestbuy.com, and our team will be happy to help. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionCan you use the if the original tv remote is lost

    Asked by Hill.

    • Answer Hello, thank you for your question. Yes, this Insignia Replacement Remote is specifically designed to replace a lost or damaged remote for compatible Insignia, TCL, and Hisense Roku TVs. It can be used even if the original TV remote is no longer available. Sudeep | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionDoes this remote work with tv model NS-55F501NA26?

    Asked by TV.

    • Answer Hello, and thank you for your question! The Insignia™ Replacement Remote for Insignia, TCL & Hisense Roku TVs (Model NS‑RMTROK25) is not compatible with the Insignia™ 55" Class F50 Series Fire TV (Model NS‑55F501NA26). To find a compatible replacement remote, please contact Best Buy Customer Support at 1‑888‑237‑8289. Vennila | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionWill this work with Sharp TV(Roku)?

    Asked by Tcat.

    • Answer Hello, thank you for your question. This Insignia™ Roku Replacement Remote is designed specifically for Insignia, TCL, and Hisense Roku TVs, so compatibility with Sharp Roku TVs is not guaranteed. While it may work in some cases using learning features, it is not officially supported for Sharp models. For the best experience, we recommend using a remote specifically designed for Sharp Roku TVs. Sudeep | Insignia

      Answered by InsigniaCustomerSupport