Questions & Answers
- Model:
- NS-RMTROK25
- |
- SKU:
- 6602844
Q: QuestionDo you have to program the remote
Asked by Anonymous.
- A:Answer No -Worked as soon as I put in the batteries
Answered by JEFFREYR
Q: QuestionDoes this remote work on fire TVs?
Asked by hammpoo.
- A:Answer Hello! Thank you for your question. The Insignia - Replacement Remote for Insignia, TCL & Hisense Roku TVs is designed for Roku TVs only. Since Fire TVs use a completely different system, you’ll need to purchase a Fire TV compatible remote instead. Darshan | Insignia
Answered by InsigniaCustomerSupport
Q: QuestionWill this work with a Westinghouse Roku tv
Asked by Tommy.
- A:Answer Hello Tommy, thank you for the question. Yes, this Insignia replacement remote is compatible with most Roku TVs, including many Westinghouse Roku TV models. As long as your Westinghouse TV is a Roku TV (not a Roku streaming stick or external Roku device), the remote should work without any setup issues. If you’d like to confirm compatibility for your exact model, please contact Best Buy at 1 (888) 237‑8289 for assistance. Sudeep | Insignia
Answered by InsigniaCustomerSupport
Q: QuestionIt is compatible TCL Google tv serie s4
Asked by Jay.
- A:Answer Hello Jay! Thank you for your question. The Insignia - Replacement remote is specifically designed to work with Roku TVs, including Roku models from Insignia, TCL, and Hisense. Because the TCL S4 Series uses Google TV instead of Roku, the systems are completely different, meaning this remote will not pair or operate with the S4. Darshan | Insignia
Answered by InsigniaCustomerSupport
Q: QuestionI just bought this remote for my TCL model: 50S4550G and it did not work right out of the box like the internet said. It is a google tv: is that why it is not working?
Asked by appleman.
- A:Answer Hello, Thank you for your question. This remote is designed specifically for Roku TV models. While it lists compatibility with brands like Hisense, Insignia, and TCL, it only works with TVs that use the Roku operating system. Your TCL 50S4550G runs Google TV, so the remote will not work with that model. You can contact Best Buy at 1‑888‑237‑8289 for help finding a compatible remote. Andres | Insignia
Answered by InsigniaCustomerSupport
Q: QuestionIs this compatible with a TCL 55S451 model??
Asked by Gwennyh13.
- A:Answer Hi! Thanks for your question, Yes, Insignia™ Roku Replacement Remote for Insignia, TCL, and Hisense TVs, remote is designed to work with TCL Roku TVs, including models in the S4 series like the 55S451. Lucien | Insignia Customer Care
Answered by InsigniaCustomerSupport
Q: QuestionI have a TCL Android (Google) TV. I want a simpler remote. Is there any reason this remote would not work with that TV.
Asked by Golfer1.
- A:Answer It is hard to know without knowing what model of TV they have but this remote should work with most TCL models..
Answered by InsigniaCustomerSupport
Q: QuestionReplacement remote for Insignia roku tv model NS-55DR620NA18
Asked by Srobins.
- A:Answer Good condition
Answered by VeronicaR
Q: QuestionHello, is it compatible with Pioneer Roku 65 inch TV Model PN65-R851-26U. Remore control is RC-ALIR 3026000251. Would this control BOTH Roku AND TV itself (on/off)? Thanks
Asked by Wichitaguy.
- A:Answer I didn't even think about whether this would work on my TV or not, because it is a Hisense "Roku" TV. It worked perfectly right out of the box and it does turn the TV off and on and it also will control the volume. It will not control the actual TV channels, though, if you have cable. I hope that helps.
Answered by rebelmom
Q: Questioni cannot open to put batteries in
Asked by Jbross.
- A:Answer slide the back down
Answered by penny
Q: QuestionIs it compatible with onn Roku tv
Asked by Bill.
- A:Answer Hello Bill! Thank you for your question. The Insignia - Replacement Remote is designed to work with Insignia, TCL, and Hisense Roku TVs. It is not compatible with Onn Roku TVs. Darshan | Insignia
Answered by InsigniaCustomerSupport
Q: QuestionWill this work with a Insignia Fire TV?
Asked by JustMe.
- A:Answer Hello! Thank you for your question. The Insignia Replacement Remote for Insignia, TCL & Hisense Roku TVs is designed specifically for Roku TV models, so it isn’t compatible with Fire TV based Insignia televisions. For an Insignia Fire TV, you would need a Fire TV–specific remote instead. Darshan | Insignia
Answered by InsigniaCustomerSupport
Q: Questionwill this work on my dynex tv
Asked by gb0219.
- A:Answer Hello! Thank you for your question. The Insignia Replacement Remote for Insignia, TCL & Hisense Roku TVs will not work on a Dynex TV, because it uses infrared technology that pairs only with Insignia, TCL, or Hisense Roku TVs. Since Dynex TVs are not Roku models, this remote won’t be compatible. Darshan | Insignia
Answered by InsigniaCustomerSupport
Q: QuestionWill this remote work for my insignia 43"fire tv NS-RCFNA-21
Asked by Jim.
- A:Answer Hello Jim, thank you for your question. No, the NS‑RMTROK25 remote won’t work with the Insignia 43" Fire TV model NS‑RCFNA‑21 because it’s made specifically for Roku TVs, not Fire TVs. Sidhartha | Insignia
Answered by InsigniaCustomerSupport
Q: Question?Can this remote be used to configure an Insignia Fire TV after a factory reset?
Asked by PottsNet2.
- A:Answer Hello, Thank you for the question. No, this Roku compatible remote won’t work with Insignia Fire TVs. To complete setup after a factory reset, you’ll need a Fire TV–compatible remote or the Fire TV app. Thank you for choosing Insignia. Allen | Insignia
Answered by InsigniaCustomerSupport
Q: QuestionWill this work with a insignia ns-55f501na26?
Asked by Anonymous.
- A:Answer Hello Insignia Customer, Thanks for the question. No, this Roku compatible replacement remote will not work with the Insignia NS‑55F501NA26, because that model is a Fire TV, not a Roku TV. Fire TVs require a Fire TV compatible remote to operate. Thank you for choosing Insignia. Allen | Insignia
Answered by InsigniaCustomerSupport
Q: QuestionIs this remote compatible with INSIGNIA•Roku TV model 5315X
Asked by Daniel.
- A:Answer Hello Daniel, thank you for your question. This remote is compatible with Insignia Roku TVs. It is designed to work with Roku TV models and lists compatibility with Hisense, Insignia, and TCL Roku televisions as well. If you have any other product questions, feel free to reach out to us at 1‑877‑467‑4289. We will be happy to help you. Andres | Insignia
Answered by InsigniaCustomerSupport
Q: QuestionWill this work with NS – 40D420NA 18?
Asked by Marcia.
- A:Answer Hello Marcia, Thank you for your question. The NS‑RMTROK25 remote is not compatible with the Insignia NS‑40D420NA18 television. This model requires the NS‑RC4NA‑18 remote, which is the correct and fully supported replacement. You can find the NS‑RC4NA‑18 available for purchase on the Best Buy website. Andres | Insignia
Answered by InsigniaCustomerSupport
Q: QuestionDoes thi remote work with TCL Q6 google tv?
Asked by Anonymous.
- A:Answer Hello, thank you for your question. The Insignia NS‑RMTROK25 remote is exclusively for Roku TVs and Roku streaming devices, and it is not compatible with televisions running Google TV, including the TCL Q6. If you have any additional questions about compatibility or need assistance selecting the correct remote, please feel free to contact us at 1‑877‑467‑4289. We will be happy to help you. Andres | Insignia
Answered by InsigniaCustomerSupport
Q: QuestionIs it compatible for all in one remote with insignia tv and a fire stick? Not built in like Roku.
Asked by Brandon.
- A:Answer No it doesn't
Answered by BrianT






























